Mobiles & Tablets

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Jak23
Level 1: Cadet

Hi every time I try to send an email via the wifi at work from my iPad it will not let me, when I turn wifi off and turn it back to mobile data it allows me to send an email, there is no problem receiving emails just sending. It keeps say8ng outgoing ...

Jak23
Level 1: Cadet

Can’t send an email via wifi on my iPad when on wifi but I can send it via mobile data

Nath_H
Level 1: Cadet

Why is the Telstra Air app not suitable for one of the leading Androld devices (Samsung tablet)? When will this be fixed?

It10
Level 1: Cadet

Will Telstra now be offering Tablet plans for the microsoft’s Surface Pro with LTE Advanced, since cellular is available on this model...

Checkerboard
Level 1: Cadet

My IPad has lost its Telstra data service over the last few days.  I've still got over $500 of credit.  It just shows "No Service".  How do I reconnect to the service I'm paying for?

Mathew_
Level 1: Cadet

How do you get the new Surface Pro 2017 with LTE model configured with the eSIM for a Telstra business account?  

Bam9969
Level 3: Gumshoe

I purchased a Sim from Coles on Saturday the 30th of Dec. Got my acknowledgement that the Sim had been registered and was to be added to my Telstra Account. ( long term Telstra Customer 20+ Years)As at today still waiting for full activation. Was in ...

benjo22
Level 1: Cadet

I have an Ipad and a tablet. Is it possible to switch the sim cards in these devices so that they are connected to the other account?

fred365
Level 1: Cadet

I have done a chown for my foster child and Telstra staff in shop assured me it was all completed and then I got an email several weeks later telling me it was not.  I was also told over the phone the chown came with a plan I never agreed to.  going ...

PriceyOnline
Level 1: Cadet

When will Telstra One Number be available for the Samsung Gear S3 Frontier?

Stelzie
Level 1: Cadet
InsomniacPanda
Level 1: Cadet

When will Telstra have the Samsung Galaxy Tab S3 available to purchase on a plan? It has already been released by Samsung but still waiting on being able to get on a plan. Cheers

Merlill
Level 1: Cadet

Does anyone know how I login to the hub.telstra.com.au.  Simply want to connect my iPad "Foxtel Now" app with my mobile phone, so I can stream movies.  I;m having trouble logging in to the hub.telstra.com.au site.

crystal_sparkle
Level 2: Rookie

Hiya, I have been using an Alcatel One Touch 9002a as my ebook reader, audio ebook reader and as a music storage and player while in hospital while having my ongoing treatment. When home, I try and manage to update my little tablet via our Telstra in ...

Suzieq51
Level 1: Cadet

I have a Samsung Galaxy Tab S and a Telstra Turbo prepaid mobile broadband dongle.  Can I connect this way

hiyoraj
Level 1: Cadet

I have been looking for a good movie streaming app for iOS devices. I could not find one. There are many apps for Android users. Terrarium Tv for Android is one of them and the best movie app. Is there any app like Terrarium Tv for iOS users? Thanks ...

m_j_short
Level 5: Eagle Eye

My iPad (9.7" Pro) seems to get locked out of its internet connection using the SIM card from time to time and I have to keep selecting Reset Network Settings, presumably to reset it, then the emails pour in and I get access to web pages. Alternative ...

KrisandCobie
Level 2: Rookie

Hi, my SIM card in my iPad that I have been using for the last 3 years has suddenly decided to not work just a couple months ago. It is telling me I have "no service" why is this and how can I fix it?

accounts44
Level 2: Rookie

I need someone to tell me what to do to get back on line on  my Ipad, i presed reset and it keeps asking for a pass word that I have forgotten , the pass word that telstra send me is not working to get me back on line

Jak23
Level 1: Cadet

Can’t send an email via wifi on my iPad when on wifi but I can send it via mobile data

Blackhawk
Level 1: Cadet

Dear sir madam i just received my new iPad yesterday and it ipad32gb wifi 4g network and it didn't come with a simcard and it's asking me please insert sim card scott Friswell  <removed for your privacy>

Aba_Asep
Level 1: Cadet

Hi,   Recently I purchased (online) Ipad with the plan of $15/month and $5 data sharing. This plan will be added to my current telstra account (mobile phone). The package came up including the simcard. I inserted the simcard into the ipad but no serv ...

Spanner45
Level 1: Cadet

Trying to load the Telstra air app onto samsung galaxy tablet. The app store page says the app is not compatible with my device. I have the latest software update. Am I doing something wrong, or is it a fault with the app?

Hils
Level 1: Cadet

I just purchased a Samsung s2 tablet from Telstra. There is no option to add a restricted user, is there a setting to add this option or has Telstra turned it off?

Fro
Level 1: Cadet

My Telstra log in up until about two days ago had my username and password there and only had to hit log in but now it is not there and have to put in details everytime I want to check my emails on my tablet.  Don't tell me to get the app as my usern ...

RangeView
Level 1: Cadet

I have a Telstra guardian cordless phone 301.  Can you still have your landline phone and connect the cordless as well . Thanks

Snoozin75
Level 1: Cadet

I have gone to media.telstra webmail & changed my @bigpond.com email password. I can log in & out of that no prob. But I like using Apple Mail on all three of my devices. Been using it for years, till somehow my email must have been hacked & im recei ...

Malleegirl23
Level 2: Rookie

I am trying to purchase a new tablet online but when I press the order now button, nothing happens. The screen just goes blank. I recieve no error, or anything, just a blank screen. I have purchased/ordered a new phone online in the past so i know th ...

Dknoll
Level 4: Private Eye

Still can't expand the screen size on apple iPad since the app update last week .and I haven't heard back !! It obviously a issue with the last update as I haven't updated another iPad we have and that is still ok .can someone please help or reply