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MummaSquishy
Level 1: Cadet

So i need to order a new tablet. Just need the tablet, i have a sim i want to put in it so i dont need to change my plan (apart from adding cost of tablet onto it). Must be samsung with a pen thingy. RegardsSalena

Me162
Level 1: Cadet

Ash2016
Level 1: Cadet

I ordered a new iPad yesterday, after submitting the order and getting the confirmation order form pop up with a order number I realised the end of my email was wrong! Instead of being .com.au it was .con.au and now I can’t get a confirmation email w ...

Gaian
Level 1: Cadet

No internet or phone on my tablet. Reads "error has occurred." tablet has simcard

skf
Level 1: Cadet

Placed an order for an upgrade via chat on the 18th of March.How can I check on that order?Chat not working Telstra not answering.

sauron360
Level 1: Cadet

I recently decided to upgrade my tablet to an iPad mini 5 which i ordered in early march. I decreased the data plan and since cover 19 was already impacting us I did not expect to receive my tablet early. 3 weeks after I placed the change in my plan, ...

FARM40
Level 1: Cadet

Hi there. Here's a snag...we have a tablet that we renew as a PRE-PAID device every year, so we mark on the calendar when it's due for renewal. So 27 March is shown...BUT this is a leap year so what we have in fact is pre-paid for 365 days NOT A YEAR ...

Macodie
Level 1: Cadet

Does anyone know if new orders are being sent? I have ordered a new tablet so my kids can easily work from home and I haven’t heard anything. I also can’t get anyone to talk to me due to COVID 

spud1412
Level 2: Rookie

Spoiler  Hi all, i know there is some tough times ahead but I’m desperately in need to get a new iPad and noticed the new iPad Pro 4th gen has been launched through apple just wondering if there is any idea when its coming to telstra stay safe all 

Stawellaustrali
Level 1: Cadet

Could you speak to me please    <account number removed to protect your privacy>

VerticalFreedom
Level 1: Cadet

Hi...I'm moving to Oz from USA; can I get an esim for my iPad mini? Thanks

tullcov
Level 1: Cadet

I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them. 

HamzaRamirez
Level 1: Cadet

Just wondering if Telstra has the plan to offer Surface Pro X with their tablet internet plans?

Chriss133
Level 1: Cadet

I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv

Ness118
Level 1: Cadet

I have just received my Apple Pencil and a new iPad Pro but the Apple Pencil does not magnetically attach to my ipad what am I doing wrong 

Kristin83
Level 1: Cadet

Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?

Af1964
Level 1: Cadet

I have an iPad and Telstra sim and want to activate it under my mobile plan

Temps_de_Flors
Level 1: Cadet

Hi, I recently purchased an iPad 9.7 6G with SIM and plan and during the set-up when asked to back-up was given a number of options. I chose iCloud first however my emails and most of my information isnt stored in the cloud so now I want to back up f ...

jenphi
Level 2: Rookie

For some reason my tablet is not accepting the 4 digit pin to unlock it.Not sure how to proceed. 

MummaSquishy
Level 1: Cadet

So i need to order a new tablet. Just need the tablet, i have a sim i want to put in it so i dont need to change my plan (apart from adding cost of tablet onto it). Must be samsung with a pen thingy. RegardsSalena

Me162
Level 1: Cadet

Ash2016
Level 1: Cadet

I ordered a new iPad yesterday, after submitting the order and getting the confirmation order form pop up with a order number I realised the end of my email was wrong! Instead of being .com.au it was .con.au and now I can’t get a confirmation email w ...

Gaian
Level 1: Cadet

No internet or phone on my tablet. Reads "error has occurred." tablet has simcard

skf
Level 1: Cadet

Placed an order for an upgrade via chat on the 18th of March.How can I check on that order?Chat not working Telstra not answering.

sauron360
Level 1: Cadet

I recently decided to upgrade my tablet to an iPad mini 5 which i ordered in early march. I decreased the data plan and since cover 19 was already impacting us I did not expect to receive my tablet early. 3 weeks after I placed the change in my plan, ...

Macodie
Level 1: Cadet

Does anyone know if new orders are being sent? I have ordered a new tablet so my kids can easily work from home and I haven’t heard anything. I also can’t get anyone to talk to me due to COVID 

spud1412
Level 2: Rookie

Spoiler  Hi all, i know there is some tough times ahead but I’m desperately in need to get a new iPad and noticed the new iPad Pro 4th gen has been launched through apple just wondering if there is any idea when its coming to telstra stay safe all 

Stawellaustrali
Level 1: Cadet

Could you speak to me please    <account number removed to protect your privacy>

Francois1930
Level 1: Cadet

Hello,Regarding a recent email stating that excess data charges on my mobile service will be limited to $100. I do not want any excess data charges once my limit is reached ,I am happy for my speed to decrease once limit is reached.Please advise how ...

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