Mobiles & Tablets

Tablets

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owg582pdu
Level 3: Gumshoe

Hi, I have a 2017 iPad Pro 10.5 on contract till Sep 2019. Just noticed a white spot has appeared 2 inches from the home button in the middle of the screen. Its about the size of a thumbprint. Its brighter than the surrounding screen when the screen ...

barrycastle
Level 1: Cadet

i have download a few apps on my tablet and it keeps coming up with an security update that secure network communications could not be established please check network- i am connected to internet and i am currently running a vpn- why cant i i connect ...

Kez1-3
Level 1: Cadet

Please help! I am trying to create a new folder in my email on my iPad.  It keeps saying “the mailbox couldn’t be created on the server”.  What am I doing wrong?

bobrady
Level 2: Rookie

i investigated my plan details to find i have a contract which is now defunct. i can now pay $1 less a month and get 10 times the download limit.at the same time the chat assistant urged me to commit to a samsung tablet (admittedly as i enquired abou ...

SRC00
Level 2: Rookie

I have an eligible service to use Telstra Air, on a brand new post-paid Samsung Galaxy Tab-A 10.5 tablet.   The Tablet Plan Critical Information Summary states: "Unlimited Wi-Fi data at Telstra Air® hotspots in Australia. All for use in Australia." A ...

jenphi
Level 2: Rookie

For some reason my tablet is not accepting the 4 digit pin to unlock it.Not sure how to proceed. 

wdtvandsound
Level 11: Detective

iPad Mini 5 availability Supposedly available from the 23rd of April, Telstra Business departments, Retail or online say that there is an indefinite backorder without a suggestion of any arrival date whether its a month, two months or three months? S ...

27red
Level 1: Cadet

Forgot password to tablet screen locked how do I fix it

Erod
Level 1: Cadet

Hi. If you are a Telstra mobile client, can you watch AFL Live matches on a tablet? (The AFL Live app live streams ok but I can't get the same on iPad).

BD25
Level 1: Cadet

How come the AFL app plays on a quarter of my screen on my IPad Pro. For $89.95 per year I should get the choice of how I would like to set up my settings to watch any game. I would like an answer. Thank you 

jenphi
Level 2: Rookie

For some reason my tablet is not accepting the 4 digit pin to unlock it.Not sure how to proceed. 

kerriehoman
Level 2: Rookie

Until 3 days ago I could email and receive emails. I’ve been through he platinum service , 4 different people and spent 5 hours on the phone. And now it escalated althoughyou can’t phone anyone!first I was going to get a call back, then the person wh ...

CSTelstra
Level 1: Cadet

I have an old Mobile Wi-Fi device with a Telstra Pre-Paid Data Pass II plan that still has over 30gb on it. Is it possible to ditch the old device and upgrade the SIM to use in a new iPad (Wi-Fi/Cellular)?

SavageCarrot
Level 2: Rookie

My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...

Bezz1
Level 1: Cadet

Can i add ipad to phone plan and share data

Steph111
Level 1: Cadet

How long left on my plan till the end of my tablet term...

sl57
Level 1: Cadet

i dont have the option to choose html in the options section on my email, any other suggestions? the font size is far too small.

Aussieguy47
Level 1: Cadet

I ordered a new iPad pro from Telstra 7 weeks ago and still waiting, when I track the item it says it backordered, how much longer shall I want or shall I cancel the item ?? If someone can advise greatly appreciated.

27red
Level 1: Cadet

FORGOTT PASSWORD TO MY GALAXY TABLET THE SCREEN IS LOCKED HOW DO I FIX THIS

wendyfraser
Level 2: Rookie

hi I recently was given a gift of an ipad by you, and the sim was turned off my existing ipad. The ipad that arrived was an android tablet. I'm elderly and have no wish to learn a new device so I would please like to reverse the transaction, return t ...

barrycastle
Level 1: Cadet

i have download a few apps on my tablet and it keeps coming up with an security update that secure network communications could not be established please check network- i am connected to internet and i am currently running a vpn- why cant i i connect ...

spadekevin
Level 1: Cadet

HI, After a long absence (work has been really busy) I've finally got a few weeks off and I thought I'd fire up Synfig and see how it's coming along. I downloaded 1.01-6 for Windows, and ran it on a clean Windows7 install.
My main concern right now is ...

CARLY2609
Level 1: Cadet

Lenova tablets

LaurenS2
Level 1: Cadet

Hi,  I have downloaded the NRL official app and have been billed the $99.99 annual subscription.  The email address associated with the subscription is a gmail account.  I am not able to login and have repeatedly requested the password be reset, howe ...

Blackhawk
Level 1: Cadet

Dear sir madam i just received my new iPad yesterday and it ipad32gb wifi 4g network and it didn't come with a simcard and it's asking me please insert sim card scott Friswell  <removed for your privacy>

Aba_Asep
Level 1: Cadet

Hi,   Recently I purchased (online) Ipad with the plan of $15/month and $5 data sharing. This plan will be added to my current telstra account (mobile phone). The package came up including the simcard. I inserted the simcard into the ipad but no serv ...

Spanner45
Level 1: Cadet

Trying to load the Telstra air app onto samsung galaxy tablet. The app store page says the app is not compatible with my device. I have the latest software update. Am I doing something wrong, or is it a fault with the app?

Hils
Level 1: Cadet

I just purchased a Samsung s2 tablet from Telstra. There is no option to add a restricted user, is there a setting to add this option or has Telstra turned it off?

Fro
Level 1: Cadet

My Telstra log in up until about two days ago had my username and password there and only had to hit log in but now it is not there and have to put in details everytime I want to check my emails on my tablet.  Don't tell me to get the app as my usern ...

RangeView
Level 1: Cadet

I have a Telstra guardian cordless phone 301.  Can you still have your landline phone and connect the cordless as well . Thanks

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