Mobiles & Tablets


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Level 1: Cadet


Hello I'm on Telstra mobile network and I can't seem to access the live video

Level 1: Cadet

Is it possible to make calls on an iPad with a sim card 

Level 1: Cadet

How to set up Internet Time management for kids? 

Level 1: Cadet

Can you please assist with 2 x orders made on the 23/07/19 for IPAD Pro's 11" 64GB Silver. I received the order confirmation number (beginning with F) for both device plans but never received a notification of the devices being delivered. I did howev ...

Level 1: Cadet

Nbn not working on my ipads, Tocumwal today and last night... NOTHING 

Level 1: Cadet

Hi. I have a Telstra Tab A 2017 8" I received with my S9 phone last year.  Pretty much put a 32Gb micro SD card in it straight away and being new to these just accepted the default storage option I.e. storage. However, now my tablet is playing up on ...

Level 1: Cadet

Have just purchased Apple Pencil for my wife and I to share and now find that it doesn’t work on iPad Mini or Air. The problem probably occurred because we are octogenarians and the so popular soft grey miniature typeface used theses days has caught ...

Level 1: Cadet

Where is the video for  the North Melbourne gameHas anyone got a response from Telstra or AFL

Level 1: Cadet

Recently got the Samsung Galaxy Tab A 10.5 (SM-T595) model and am quite dumbfounded that the firmware is still 8.1.0 with security path from July 2018.Is there any chance of this being updated in the near future? 

Level 1: Cadet

Hello just have a question could I use my Telstra ID to watch afl live pass on my sons Optus iPad ? Thank you 

Level 1: Cadet

Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?

Level 1: Cadet

I have an iPad and Telstra sim and want to activate it under my mobile plan

Level 1: Cadet

Hi, I recently purchased an iPad 9.7 6G with SIM and plan and during the set-up when asked to back-up was given a number of options. I chose iCloud first however my emails and most of my information isnt stored in the cloud so now I want to back up f ...

Level 2: Rookie

For some reason my tablet is not accepting the 4 digit pin to unlock it.Not sure how to proceed. 

Level 1: Cadet

Only the first quarter of the replay plays. How do I watch the rest of the game?

Level 2: Rookie

Until 3 days ago I could email and receive emails. I’ve been through he platinum service , 4 different people and spent 5 hours on the phone. And now it escalated althoughyou can’t phone anyone!first I was going to get a call back, then the person wh ...

Level 1: Cadet

I have an old Mobile Wi-Fi device with a Telstra Pre-Paid Data Pass II plan that still has over 30gb on it. Is it possible to ditch the old device and upgrade the SIM to use in a new iPad (Wi-Fi/Cellular)?

Level 2: Rookie

My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...

Level 1: Cadet

Can i add ipad to phone plan and share data

Level 1: Cadet

How long left on my plan till the end of my tablet term...

Level 1: Cadet

Hello!I am about to order the Apple iPad 32GB Space Grey 9.7-inch Retina display (Telstra Tablet Plan $19 - Small Tablet plan) to be added to my monthly bill for an extra $29. Have any other Telstra customers upgraded their plan with this current pro ...

Level 1: Cadet

i have download a few apps on my tablet and it keeps coming up with an security update that secure network communications could not be established please check network- i am connected to internet and i am currently running a vpn- why cant i i connect ...

Level 1: Cadet

HI, After a long absence (work has been really busy) I've finally got a few weeks off and I thought I'd fire up Synfig and see how it's coming along. I downloaded 1.01-6 for Windows, and ran it on a clean Windows7 install.
My main concern right now is ...

Level 1: Cadet

Lenova tablets

Level 1: Cadet

Hi,  I have downloaded the NRL official app and have been billed the $99.99 annual subscription.  The email address associated with the subscription is a gmail account.  I am not able to login and have repeatedly requested the password be reset, howe ...

Level 1: Cadet

Dear sir madam i just received my new iPad yesterday and it ipad32gb wifi 4g network and it didn't come with a simcard and it's asking me please insert sim card scott Friswell  <removed for your privacy>

Level 1: Cadet

Hi,   Recently I purchased (online) Ipad with the plan of $15/month and $5 data sharing. This plan will be added to my current telstra account (mobile phone). The package came up including the simcard. I inserted the simcard into the ipad but no serv ...

Level 1: Cadet

Trying to load the Telstra air app onto samsung galaxy tablet. The app store page says the app is not compatible with my device. I have the latest software update. Am I doing something wrong, or is it a fault with the app?

Level 1: Cadet

I just purchased a Samsung s2 tablet from Telstra. There is no option to add a restricted user, is there a setting to add this option or has Telstra turned it off?

Level 1: Cadet

My Telstra log in up until about two days ago had my username and password there and only had to hit log in but now it is not there and have to put in details everytime I want to check my emails on my tablet.  Don't tell me to get the app as my usern ...

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