Highlighted
Utreatmelikeafu
Level 1: Cadet

reactivate sim

Answered
G’day
Trying to use Netflix like I did earlier today. My tablet is telling me no SIM card
1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: reactivate sim

@Utreatmelikeafu

 

Thanks for posting.

 

"No SIM" error messages will either be related to a SIM Card fault, or an issue with the device that it's in.

You could try:

  1. Remove, clean and re-insert the SIM
  2. test the SIM in another device

If the SIM does not function in another device, you can arrange a replacement from any Telstra Store

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: reactivate sim

@Utreatmelikeafu

 

Thanks for posting.

 

"No SIM" error messages will either be related to a SIM Card fault, or an issue with the device that it's in.

You could try:

  1. Remove, clean and re-insert the SIM
  2. test the SIM in another device

If the SIM does not function in another device, you can arrange a replacement from any Telstra Store

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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