Highlighted
Bushman59
Level 1: Cadet

unable to log into Telstra account

Answered

I can’t login to my account it says no account found, been using the same login for a couple of years so why is it not working now?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: unable to log into Telstra account

It is suffering from an outage at the moment. The app is working, but the website version is MIA.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: unable to log into Telstra account

It is suffering from an outage at the moment. The app is working, but the website version is MIA.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Bushman59
Level 1: Cadet

Re: unable to log into Telstra account

Thanks for letting me know, I will try later and again thanks for the prompt message

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now