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Jwin48
Level 1: Cadet

AFL

Why am I being charged for data on the AFL app. It’s supposed to be free. It has just eaten over 2gbs and game not over. It tells me I am logged in so I am really very upset about this. I never had. Problem before. Jean

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1 REPLY 1
Support Team
Support Team

Re: AFL

Hello @Jwin48,

 

Apologies for the issues with data when using the AFL App

 

Could I please confirm you're checking your  individual usage in the 

Telstra 24x7 App while connected to 4G?

 

Every other meter is unable to take into account that the data used

is unmetered.

 

Another couple of things to make sure of is that your APN is set to Telstra.wap, 

and that any VPN's have been disconnected.

 

Have you redeemed your free Live Pass?(How are you logging in?)

 

 

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