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Ness26
Level 1: Cadet

Changing email address on telstra account

Hi, Can I please get advice on changing the email address on my telstra account please

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Changing email address on telstra account

If you call 132200 or jump on livechat they can update your profile for you to the correct details. 

you can also manually update it online in myaccount. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Level 23: Superhero

Re: Changing email address on telstra account

If you go to the Online Billing website, go into Settings, then Bill Settings,  and you'll see your name, below that your email address with "Edit" next to it,  click on that and change it there.   It's a self-help function.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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