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Dmajestic80
Level 1: Cadet

Contract details for Staff connect plan 24x7 app

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Hi, I have been advised that you can view your contract expiry date using 24x7 app under 'My plan' However when I do this there are no contract details, only the plan name and minimum spend?
1 ACCEPTED SOLUTION

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Contract details for Staff connect plan 24x7 app

Last I saw it, it was a casual plan with an DPC added on top, so if it is still that way it'd only be the DPC with a contract term... the end date (or at least the months left) for that one should be listed on your bill.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Contract details for Staff connect plan 24x7 app

Last I saw it, it was a casual plan with an DPC added on top, so if it is still that way it'd only be the DPC with a contract term... the end date (or at least the months left) for that one should be listed on your bill.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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