BigDaddy01
Level 1: Cadet

Data usage Limiting

Can Telstra implement something into the 24/7 app that allows you to stop data all together once you've reached your set target? At least this way we're guaranteed that excess data will not be used as it's coming directly from Telstra?

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2 REPLIES 2
BigDaddy01
Level 1: Cadet

Re: Data usage Limiting

My daughter has smashed out 30GB in 12 Days and has me a fortune. How do I stop her by using the 24/7 App?
Support Team
Support Team

Re: Data usage Limiting

Hi BigDaddy01,

 

Thanks for reaching out.

 

I'm really sorry to hear about the excess charges from your daughter going over the limit and I can appreciate the frustration involved. 

 

Regrettably there's no way to limit Data usage as you are describing and I apologise for the inconvenience caused there.

 

For the mean time here's some information about managing you data

 

This is some valuable feedback though and if you fill out this form we can send this feedback over to the 24x7 App team.

 

Let me know how you go.

 

- Matty

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