I phoned support about the above matter. However, even though they were going to fix it nothing has happened.
Was this helpful?
Do your bills come in on a single bill?
So her mobile phone is on the same bill under your name as well?
If so, that's why it shows up on the 24/7 app. All the services on an account should show up on it.
Good to hear that they got it sorted out.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved