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mjmcosico
Level 2: Rookie

Re: 24 x 7 app version problem

Is this the first time you downloaded the app or upgrading from previous one? Try to uninstall delete the 247 app and reinstall fresh again from appstore. Let's see what happens next.

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7 REPLIES 7
Spudo
Level 1: Cadet

Re: 24 x 7 app version problem

 Thanks I will give this a go, no it is not the first time I have downloaded I have been using the app for quite a while.

Spudo
Level 1: Cadet

Re: 24 x 7 app version problem

This is a no go, have reinstalled and still have the same issue?

Support Team
Support Team

Re: 24 x 7 app version problem

Hi Spudo, 

 

Is it happening on an iOS or Android device? 

 

When you log into your My Account: http://tel.st/cpyn 

Does everything display here ok? 

 

Ivan

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tania007
Level 2: Rookie

Re: 24 x 7 app version problem

I'm on iOS, and this latest update was a waste of data usage!

Same problems as every other iPhone user here!
Support Team
Support Team

Re: 24 x 7 app version problem

What version of iOS are you on there tania007?

-Dylan

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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tania007
Level 2: Rookie

Re: 24 x 7 app version problem

7.1.1
Support Team
Support Team

Re: 24 x 7 app version problem

Thanks for that. -Dylan

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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