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abthomp
Level 11: Detective

Telstra 24/7 App

App was quite useful. Now it keeps asking me to "activate" my Pre-Paid service.

Only problem is I don't have a pre-paid service.

Seems it's been updated and gone a bit haywire.

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Level 21: Augmented
Level 21: Augmented

Re: Telstra 24/7 App


@abthomp wrote:

App was quite useful. Now it keeps asking me to "activate" my Pre-Paid service.

Only problem is I don't have a pre-paid service.

Seems it's been updated and gone a bit haywire.


@abthomp Maybe try un-installing and re-installing?

 

BTW, what mobile are you trying to use it on and OS version? 

Hot pineapple donut and a cuppa.... Mmmmmm
abthomp
Level 11: Detective

Re: Telstra 24/7 App

Uninstalled and reinstalled. It's stopped asking about my non-existent pre paid service but now "cannot access" my internet or home phone details.

Phone is a Telstra Tough (ZTE84) with Android 5.02

Level 21: Augmented
Level 21: Augmented

Re: Telstra 24/7 App


@abthomp wrote:

Uninstalled and reinstalled. It's stopped asking about my non-existent pre paid service but now "cannot access" my internet or home phone details.

Phone is a Telstra Tough (ZTE84) with Android 5.02


@abthomp A Telstra Rep will be able to say if the app supports your model of mobile (One area I am not sure on).

 

But, just checking it myself, there appears to be a problem atm getting the info (I have an S9).

 

app.jpg

 

Hot pineapple donut and a cuppa.... Mmmmmm
abthomp
Level 11: Detective

Re: Telstra 24/7 App

That's all I'm getting on my home phone and internet - "Unable to load Service"

Not much use if you can't see your entire account anymore.

Level 21: Augmented
Level 21: Augmented

Re: Telstra 24/7 App


@abthomp wrote:

That's all I'm getting on my home phone and internet - "Unable to load Service"

Not much use if you can't see your entire account anymore.


@abthomp Hows it going now? Mines working again :-)

Hot pineapple donut and a cuppa.... Mmmmmm

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