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Jmackau
Level 2: Rookie

Telstra 24x7 Android - Account restriction error message

Answered

 

Have tried everything to sign into the app with my Telstra ID

 

Can sign in no problems on the telstra website!

 

But the App just keeps giving me the 

account restriction error message.

 

Have tried uninstalling it and restarting my S7 Edge then reinstalling it etc

Still no go...

 

Have chatted with 24x7 chat specialist team LOL fail

 

Any help would be great

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Jmackau
Level 2: Rookie
Accepted Solution

Re: Telstra 24x7 Android - Account restriction error message

Solved after 3 Live chats in past week

 

8-10 App uninstall/reinstalls....

 

And I did no different then id done all other attempts....CSO sasys she didn't do anything either lol

 

Oh well all sorted now !   Smiley Happy

 

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1 REPLY 1
Jmackau
Level 2: Rookie
Accepted Solution

Re: Telstra 24x7 Android - Account restriction error message

Solved after 3 Live chats in past week

 

8-10 App uninstall/reinstalls....

 

And I did no different then id done all other attempts....CSO sasys she didn't do anything either lol

 

Oh well all sorted now !   Smiley Happy

 

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