Level 1: Cadet

Telstra 24x7 App not showing data usage details

Hi. I have 5 mobile services with Telstra, all with shared usage. I can see all of them when I log into the web portal "data usage by service", but on the 24x7 app it only lists 4.. and misses one.


Why is that?



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Telstra (Retired)
Telstra (Retired)

Re: Telstra 24x7 App not showing data usage details

Hi Philbert123


That's a very good question. I would recommend speaking with our My Account Team via so they can investigate this further for you. 


Kind Regards

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