I have been trying to get into my Telstra account on the Telstra App, but It keeps saying 'ACCOUNT RESTRICTION' 'Your account does not have the appropiate security level to use this app'. What is that supposed to mean? What can I do?
Also, I payed for my new plan a few days ago, I've made many calls and many live chats, and my Internet is still not working, I have been told it is because of my phone model, but I'm desperate, I don't know what else to do. If there is no solution I will have to find a new provider.