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kleb03
Level 3: Gumshoe

installing new widget does not replace current widget.

Answered

Hello Telstra team,

 

When I tried to install the new widget I had to uninstall the current 24/7 app in order to install the new widget.

 

This is even though through the installations process I was notified that this app would replace the one by the same name in my device and that my user data would be saved - I believe this to be a native android behaviour.

 

2013-04-04-21-53-51.jpg

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Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: installing new widget does not replace current widget.

Thanks kleb,

 

This should just be a limitation of the distribution platform we are using.  Before starting the trial it is best that you remove any version of 24x7 that you currently have on the device.

 

Cheers

 

Duncan

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: installing new widget does not replace current widget.

Thanks kleb,

 

This should just be a limitation of the distribution platform we are using.  Before starting the trial it is best that you remove any version of 24x7 that you currently have on the device.

 

Cheers

 

Duncan

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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View solution in original post

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