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Izzy2016
Level 1: Cadet

Got 2 iphone 6 mobile plans with telstra and got nbn internet and home phone plan with iprimus that is finish Like to find the best bundle plans which my mobile plan can go together with telstra air,telstra tv box plan, smart home kits plan with nbn ...

hao4060
Level 1: Cadet

I just connected to Telstra last Month. When I check the Telstra Smart Modem setting via 192.168.0.1, it always show "Telstra Air down". Can someone advise if it is NORMAL? Thank you.

JM6
Level 5: Eagle Eye

HI, I have turned off telstra air and fon services via a request on my telstra account. Account says telstra air is now disabled, however the 4G smart modem is still transmitting fon and telstra air signals.The account request to turn off the fon and ...

Xer
Level 1: Cadet

I’m using my new iPhone X and trying to connect to air. I checked the account is active. I deleted and reinstalled the app. Still I can’t get the app to connect. Any ideas??

Lostdane
Level 1: Cadet

I have no idea what I am doing.
After that, I came into a problem while I was looking to get a telstra air guestpass. And after many failed attempts to get a 30days pass. I settled with 1 hour. That I still paid for two 30 dayspass' while getting noth ...

ST08
Level 1: Cadet

No problems before

Ana3
Level 1: Cadet

When I try to connect to Telstra Air App or the login in Wi-Fi page, I always get a message saying "something went wrong and try again later ". I think that is a continuous problem and not one time issue

Ashish2
Level 1: Cadet
MrSterious
Level 2: Rookie

My home WiFi modem used to be an AIR hotspot, but now it isn't. My account says AIR is activated, but there is no signal coming out of my modem. I was using my own AIR hotspot to send security camera video data to my mobile phone to save data usage 2 ...

Tezz56
Level 1: Cadet

How far away from Telstra air have I got to be to use

Ashish2
Level 1: Cadet
MrSterious
Level 2: Rookie

My home WiFi modem used to be an AIR hotspot, but now it isn't. My account says AIR is activated, but there is no signal coming out of my modem. I was using my own AIR hotspot to send security camera video data to my mobile phone to save data usage 2 ...

Tezz56
Level 1: Cadet

How far away from Telstra air have I got to be to use

CHEZZA1951
Level 1: Cadet

how r u billed for using Telstra air

bentshed
Level 1: Cadet

I've been hooking into a Telstra Air hotspot for weeks now at a local cafe. Been working a charm. Using it on a MacBook Pro, generally, but the iPad has it activated as well. But the last 2-3 weeks, the hotspot just isn't showing up. I downloaded the ...

Allen_Chen
Level 3: Gumshoe

I use company iPad that has Telstra 4G on it, downloaded Telstra Air App, turned off wi-fi and login or register with Crowdsupport username and password. I get a message "Something went wrong" Sorry, but we coudln't connect you to Telstra Air. Please ...

KMteacher
Level 1: Cadet

I am wandering why I cannot connect to Telstra Air when out in public areas around Sydney, there are plenty?

NBNBNB
Level 1: Cadet

I would like to Connect from my smart tv with Telstra air, it seems connected but not connected. I mean in network setting, it shows it is connected but when I try to use is, it says not connected. When I try to open web browser, it redirect to Telst ...

itsjimmy
Level 1: Cadet

I've bought a number of Telstra Guest passes over the past 6 months and have never been able to make them work. As soon as I've paid my $10 for a day pass, I get  the message that my "Guest Pass Expire At: Tomorrow 09:07am" - ie the current time + 24 ...

D1o2n3j4
Level 1: Cadet

I was told by your people that this tablet is locked it still won't let me on please help

BernieLaw
Level 3: Gumshoe

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

AnnoyedCustom1
Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Kevin_Hutch
Level 5: Eagle Eye

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

millpark
Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

BillYoun
Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

tony4247
Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

tcp
Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Bails261
Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Jo38
Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

Durico
Level 1: Cadet

Hiu there, Trying to connect my macbook onto FON hotspot via wifi.

Does anyone know the ip address and dns settings etc? It has onnected before but not latley..  

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