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Telstra Air

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CRY383
Level 1: Cadet

I am an existing Telstra and Bigpond customer who works away from home. Am I able to tap into my home bigpond data on a tablet I take away with me?

Bundy11
Level 1: Cadet

Why does my account message when signing into Telstra Free to Air say it has expired?

uliapinkiepie
Level 2: Rookie

I'm currently in Glendale NSW and have been unable to access Telstra Air since 8pm Friday night. Technically it connects but won't take me to the log on page.
My housemates has also had the same issue and we've both uninstalled and installed the app, ...

LF5
Level 1: Cadet

I have been using Telstra Air around Melbourne CBD, Chadstone and Malvern East areas.   Been fine until last December 2017, there are some locations, especially in Chadstone, I have problem connecting to Telstra Air, it just won't connect.  It detect ...

user0707
Level 1: Cadet

Hi, wanted to know if it takes time for Telstra Air activation... It has been nearly 20 minutes that it says activating.

Ian_g
Level 1: Cadet

Hi, I have the Telstra 24 x 7 app and the Telstra Air app (for Android, on a Samsung S8) which allows me to switch the "Auto-connect" feature on. But when I am in range of a Telstra Air access point, instead of connecting automatically, a login promp ...

Mmeoj
Level 1: Cadet

Can you advise when Blairgowrie, Sorrento and Rye east will have hotspots for Telstra air available?

Hexmbr
Level 1: Cadet

I am a frequent user of Telstra Air and its been a great thing and worked well until a few weeks ago when i was unable to connect to any of the Telstra Air hotspots. The reason being Telstra Air hotspots are very very low in range as if you should be ...

AndrewAU
Level 1: Cadet

Hi Telstra Air on google apps says "my device isn't compatible with this version" . its a Lenova 10" tablet straight out of the box running android 6 . is there  diff version of the app ??? 

Tdogy
Level 1: Cadet

When I click on Telstra Air in my wifi list it connects (shows blue tick) but the login page doesn’t show up. After about a minute or so the wifi symbol shows at the top of the phone next to the signal strength and the Service provider.

gunner59
Level 1: Cadet

how long can I stay connected to the free fon wi-fi

Stargemini
Level 2: Rookie

Hello Sorry I know you have probably been asked this many times but Im getting frustrated with Telstra customer service as no one I call can give me the same or right answer for my problem.  Im currently living in a pub and have telstra air only to a ...

Kevin_Hutch
Level 3: Gumshoe

The 3 concurrent user limit surely applies to the same user ID not the number of Telstra Air users concurrently connected.Is there a limit to how many individual users ID's can concurrently connect per Telstra Air hotspot.

Sarj1
Level 1: Cadet

Just moved to a new area and Sedona have wifi yet so I thought I’d be clever and purchase a guest pass for Telstra Air. Had no problems for about a week or so, great coverage and fast internet. Just yesterday the wifi hotspot disappeared and I can’t ...

Pieshep
Level 1: Cadet

Hi, why can I not connect more than 3 devices, when all our families devices are connected at home I can't connect to Telstra air while out.

Agent_K
Level 2: Rookie

 I recently moved house and was issued a new modem. The old modem I could disable Telstra Air within its interface (HFC cable modem). The new modem which is the Sagem F@st 5355 I am unable to do this. This is all besides the point but I am sure someo ...

vp21953
Level 2: Rookie

I have been using Telstra Air on my i4 for 12 months without a hitch.  Recently, Telstra Air stopped connecting.  I tried to connect at different hotshots, without success.  I can see Telstra Air in my wifi options.  I have tried pressing the i butto ...

Ken777
Level 3: Gumshoe

How do I connect my Laptop Running Windowa 10 to Telstra Air its allreadsy been set up to use via theTelstra 24/7 app and i am loged into the Telsta Air App 

GuyMacD
Level 2: Rookie

Is it possible to get a free data Telstra Air connection using a 4G Modem and a Non Sim iPad?

MichaelB27
Level 1: Cadet

Can i get my Gateway modem to connect to Telstra Air and act as a hot spot? We have been waiting for NBN connection now to our new house for 4 months and we are sick of burning through our mobile data allowance. I notice on the Gateway modem there is ...

BernieLaw
Level 2: Rookie

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

AnnoyedCustom1
Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Kevin_Hutch
Level 3: Gumshoe

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

millpark
Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

Yeldarb
Level 20: Director

Hi folks, I was doing my head in the other night trying to connect to Telstra Air when after half an hour of stuffing about I realised I had turned JavaScript off the previous night and had not turned it back on. I could connect to the Telstra Air ne ...

BillYoun
Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

tony4247
Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

tcp
Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Bails261
Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Jo38
Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

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