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Telstra Air

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Level 1: Cadet

Hi guys
So I’ve just setup my Telstra ID & have logged into the Telstra 24/7 App using my credentials however there is a button on the top left hand side of the menu that says ‘activate your account’ but each time I tap on my email address it comes ba ...

Level 1: Cadet

my mobile is on Telstra so I use Telstra Air outside if there is one. In my house I have iinet internet which is limited so try to hook up with Telstra modem(gateway max2) to use Telstra Air at home. Is it possible?

Level 1: Cadet

I don’t think I updated the Telstra air app before the deadline, will I have to delete and download it again as my hotspots aren’t working?

Level 1: Cadet

Hi there,
I purchased 2 30$ Telstar air monthly packages and it is not working. I realize now that I’m too far away from a hotspot and need to be a Telstar customer as I am not a customer of Telstar for any other service or product either. When asking ...

Level 1: Cadet

Someone please help me before I get sever WIFI Rage!!! My computer is repeatedly disconnecting me from my preferred WIFI router (every 20 seconds to connect to Native Fon WIFI Default .... I am not connected nor do I have an account for Telstra Air.. ...

Level 1: Cadet

If I use Telstra Air on my Computer From my Laptop in my house, Telstra Air being free Data connection, Does that save my data usage at all?This would probably also apply to my mobile phone too when I am out and about.What I suppose I really want to ...

Level 1: Cadet


I've got credit & I still can't connect to Telstra air on my laptop??

Level 1: Cadet

So we have two home addresses due to husband doing FIFO. Our main (primary) account has 1000GB data limit and the second (based in another state) only 100GB. I have come to visit my husband at his FIFO house and have been logging into Telstra Air usi ...

Level 2: Rookie

I have been using Telstra air for a while but now when I connect I do not get internet access. I am directed to the Telstra Air log in page but after completing the username and password I get sent to the Fon log in page. I do not have Fon air log in ...

Level 1: Cadet

What is the download and upload rate of telstra air?

Level 1: Cadet

Do I need to pay extra when utilising Telstra Air through broadband package?

Level 1: Cadet

My laptop at home is picking up Telstra air wifi open.I'm not even with telstra. Telstra does not appear to have air in this location. Is this a fake Telstra air connection, for hacking or such?

Level 1: Cadet

how long can I stay connected to the free fon wi-fi

Level 2: Rookie

Hello Sorry I know you have probably been asked this many times but Im getting frustrated with Telstra customer service as no one I call can give me the same or right answer for my problem.  Im currently living in a pub and have telstra air only to a ...

Level 4: Private Eye

The 3 concurrent user limit surely applies to the same user ID not the number of Telstra Air users concurrently connected.Is there a limit to how many individual users ID's can concurrently connect per Telstra Air hotspot.

Level 1: Cadet

Just moved to a new area and Sedona have wifi yet so I thought I’d be clever and purchase a guest pass for Telstra Air. Had no problems for about a week or so, great coverage and fast internet. Just yesterday the wifi hotspot disappeared and I can’t ...

Level 1: Cadet

Hi, why can I not connect more than 3 devices, when all our families devices are connected at home I can't connect to Telstra air while out.

Level 2: Rookie

 I recently moved house and was issued a new modem. The old modem I could disable Telstra Air within its interface (HFC cable modem). The new modem which is the Sagem F@st 5355 I am unable to do this. This is all besides the point but I am sure someo ...

Level 2: Rookie

I have been using Telstra Air on my i4 for 12 months without a hitch.  Recently, Telstra Air stopped connecting.  I tried to connect at different hotshots, without success.  I can see Telstra Air in my wifi options.  I have tried pressing the i butto ...

Level 2: Rookie

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Level 4: Private Eye

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

Level 20: Director

Hi folks, I was doing my head in the other night trying to connect to Telstra Air when after half an hour of stuffing about I realised I had turned JavaScript off the previous night and had not turned it back on. I could connect to the Telstra Air ne ...

Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

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