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JA5
Level 6: Bloodhound

I’m travelling in Greece right now and I’m finding that the SSIDs labelled “OTE WiFi Fon” have the Telstra Air subtitle on them but the “COSMOTE WiFi Fon” ones don’t. You can still login manually to the COSMOTE ones, but it’s less convenient. OTE rec ...

Netball_99
Level 1: Cadet

My Telstra air has stopped working. When I click on it, it will either say unable to connect or it will have the tick for 3 seconds then go away meaning I have to click on it again. I have re downloaded the app and restarted my phone and nothing help ...

Humbleguy
Level 3: Gumshoe

I have discovered that my default WiFi access point for my device is Telstra Air & am intrigued as to why this is set as a default when it would be my last choice as a secure connection.

Jon_e
Level 1: Cadet

I've been trying to activate Telstra Air with my prepaid max service without any luck. I keep getting an error message and asked to try again later.

ChungClf
Level 1: Cadet

I can't call your hotline now because I'm oversea and I emergency use this number for bank ,pls help me to check I'm already pay full amount in my bill <Removed for Privacy> Customer number <Removed for Privacy>

7/5/19
Receipts number :1273120742
Payme ...

Luckykev
Level 1: Cadet

Why can’t I log into Telstra Air

Kevin_Hutch
Level 6: Bloodhound

This never ceases to amaze me when I logged in I got the message in pink "It is currently not possible to login, please try again later. (Code 303)" yet when I picked the "favourite" Telstra Crowdsupport it connected me straight here. The home screen ...

Flames77
Level 2: Rookie

Good grief!! When is it going to be fixed!?

Lata
Level 1: Cadet

My Telstra is wont log me into Telstra air

Humbleguy
Level 3: Gumshoe

I have discovered that my default WiFi access point for my device is Telstra Air & am intrigued as to why this is set as a default when it would be my last choice as a secure connection.

NS082
Level 2: Rookie

Good day everyone, I am living and working in Sunshine Coast (Mountain Creek and Sippy Downs Area). Telstra Air is really not usable, with at Home (mountain Creek) and at work (Sippy Downs). I can see both Telstra Air and Fon Networks, sometimes get ...

wynuser
Level 1: Cadet

Hi All,About 1 month ago I upgraded to the new Telstra Smart Modem Gen 2 (Technicolor DJA0231) with compatible Cable Modem. I received two boxes and got them setup successfully. I currently enjoy 100 Mbps down and 5 Mbps up. Note I am not yet on NBN. ...

Monster81
Level 1: Cadet

I am unable to access Telstra Air and was wondering if someone could help. I am currently on a Telstra Velocity connection and have a modem that is compatible with Telstra Air. When I try to enable Telstra Air on my account (via the 24x7 site and app ...

Tilbrook
Level 1: Cadet

I have a full broadband account including Telstra modem (NBN) in South Australia but I'm working in Queensland and can pick up Telstra Air. My question is whether I will be able to continue to use this or do I need to set up another internet service ...

nightjar73
Level 1: Cadet

Yesterday for some reason I can not reach any Australian media outlets via the net.  US, China, and the BBC no  problems. I have turned off and restarted the modem. I have checked different browsersTurned off Virus protectionStill nothing .... no Aun ...

Robert3406
Level 1: Cadet

Hi,

I’ve been using Telstra air in the last 45 days without any problem.
But since friday 08/02 I’ve had problems. Both Telstra air and fon air modems are in range and the signal are strong, but the internet is terrible. I can’t even get to the login p ...

Katie-Girl9999
Level 1: Cadet

I’m housesitting for a month and there is no WiFi. I’m fine to use my data for Facebook and the like (although wireless would be better) but I have a Foxtel Now puck box and Google Chromecast and would like to be able to use them on my television.I s ...

milks
Level 1: Cadet

If I enable Telstra Air on my home network, will this reduce my speed for my own network use on my personal wifi?

kellywaters
Level 1: Cadet

When i am using telstra air does it use my data allowance from my home broadband? If so, how can you choose which account it comes from? I have two internet bundles for my two houses. 

BernieLaw
Level 3: Gumshoe

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

AnnoyedCustom1
Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Kevin_Hutch
Level 6: Bloodhound

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

millpark
Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

BillYoun
Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

tony4247
Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

tcp
Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Bails261
Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Jo38
Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

Durico
Level 1: Cadet

Hiu there, Trying to connect my macbook onto FON hotspot via wifi.

Does anyone know the ip address and dns settings etc? It has onnected before but not latley..  

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