Broadband & nbn™

Telstra Air

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Level 1: Cadet

The Telstra air network hasn't allowed connection in Gladstone now for a week. It was working on Monday 6th August, then overnight it ceased to work. Both the FON and Telstra air networks are visible in my wifi settings on all my devices, however wil ...

Level 1: Cadet

I’ve had Telstra are for a while. I use it during the week when I’m away from home for work. Normally it works okay. But lately it constantly drops out all the time to the point where I give up trying to reconnect. I mainly use an iPad with the app. ...

Level 3: Gumshoe

Is an ethernet connection to Telstra home internet gateway modem secure & private from other Telstra Air users? or is it visible to all who have access to the gateway modem?

Level 1: Cadet

Hi, I recently bought a Woolworths prepaid sim. Can I still use Telstra Air with this as it uses the Telstra network ?

Level 1: Cadet

I am unable to log into telstra air or fon from my desktop pc I have disabled my firewall and tried to manually enter the link to no avail I am seriously considering changing providers as they get ypu in with new deals then change them withoit notice

Level 1: Cadet

Hi. I cannot login to telstra air. Have been using it for over 6 months
Now just get " bad request"

Level 20: Director

Hi folks, I was doing my head in the other night trying to connect to Telstra Air when after half an hour of stuffing about I realised I had turned JavaScript off the previous night and had not turned it back on. I could connect to the Telstra Air ne ...

Level 1: Cadet

Was connected to Telstra air on mobile phone an laptop an also Xbox one. But now can't even find the IP address or even the site to log in. I find the Fon site to get Telstra guest passes but I'm a member an I can't even get taken to the right site t ...

Level 1: Cadet

I run a business from home and have just realised that my Telstra Air is activated. The speed of my internet NBN is very much up and down. Is this caused by the fact that my Telstra AIr is active for the area?

Level 3: Gumshoe

Is an ethernet connection to Telstra home internet gateway modem secure & private from other Telstra Air users? or is it visible to all who have access to the gateway modem?

Level 1: Cadet

Hi, I’ve had Telstra prepaid broadband for my iPad mini for ages. I used to be able to connect to Telstra Air, but now I can’t for some reason. I have the current app downloaded and the wifi is set to connect automatically when I’m in range, but stil ...

Level 1: Cadet

How many gigabytes do I receive with Telstra Air per year or is it per month ???

More important how do I manage my usage to know how much is left ?? Thanx Julie

Level 1: Cadet

Telstra Air login shows Login Failed. Incorrect username or password. Connect to Telstra Air ® Login Failed. Incorrect username or password. If you're a Telstra Air member, use your Telstra ID to connect It says. And everything was done correctly! It ...

Level 1: Cadet

Hi, Moving (with XBox One) to a relative's house for a few weeks.  Unfortunately they don't have Internet connection (wi-fi) but last time I went to their place I was able to log-in to Telstra Air with my phone (I have an activated Telstra Air accoun ...

Level 1: Cadet

Do I need to pay extra when utilising Telstra Air through broadband package?

Level 1: Cadet

My laptop at home is picking up Telstra air wifi open.I'm not even with telstra. Telstra does not appear to have air in this location. Is this a fake Telstra air connection, for hacking or such?

Level 1: Cadet

how long can I stay connected to the free fon wi-fi

Level 2: Rookie

Hello Sorry I know you have probably been asked this many times but Im getting frustrated with Telstra customer service as no one I call can give me the same or right answer for my problem.  Im currently living in a pub and have telstra air only to a ...

Level 3: Gumshoe

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Level 5: Eagle Eye

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

Level 1: Cadet

Hiu there, Trying to connect my macbook onto FON hotspot via wifi.

Does anyone know the ip address and dns settings etc? It has onnected before but not latley..  

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