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Gazzah56
Level 1: Cadet

So I received a notification from Telstra that I could join Telstra Air by downloading the app and logging in with my details.  As soon as I do that it responds with "this offer has ended."  Why bother sending the notification in the first place?

Ken42
Level 1: Cadet

Is Telstra IN CONTACT service still available ??

tomhayes383
Level 1: Cadet

i have an active service but i cant use telstra air

Mgran52
Level 1: Cadet

Since June 25th I have been unable to use telstra air in the Rosslea area. Everytime I try to connect to it, it will either not connect at all or say no internet when it does.

-mark-
Level 1: Cadet

Hi, I have active Telstra home broadband & landline, when I'm out & i login to Telstra air on my windows phone it sais connected to air but also sais no internet.
anyone know why ?

Book3
Level 1: Cadet

I can't connect to Telstra air on any of my devices

Rev19
Level 1: Cadet

Can I access Telstra air using another phone network other than Telstra - I have a Telstra Home NBN Account

Kevin_Hutch
Level 6: Bloodhound

This never ceases to amaze me when I logged in I got the message in pink "It is currently not possible to login, please try again later. (Code 303)" yet when I picked the "favourite" Telstra Crowdsupport it connected me straight here. The home screen ...

VickyHops
Level 1: Cadet

I have been using Telstra Air on my laptop for a while now, but all of a sudden it has stopped working. I can see the network, it has full signal, but once I connect it says no internet connection & nothing happens. No pop up, nothing. I have tried d ...

AshC
Level 1: Cadet

My Mac will not stop connecting to Telstra air, I don’t even have Telstra home internet.
There is no option to forget a network in my WiFi settings. The constant connecting to Telstra air is ruining everything, HOW did this get onto my computer ?? How ...

Rev19
Level 1: Cadet

Can I access Telstra air using another phone network other than Telstra - I have a Telstra Home NBN Account

Humbleguy
Level 3: Gumshoe

I have discovered that my default WiFi access point for my device is Telstra Air & am intrigued as to why this is set as a default when it would be my last choice as a secure connection.

NS082
Level 2: Rookie

Good day everyone, I am living and working in Sunshine Coast (Mountain Creek and Sippy Downs Area). Telstra Air is really not usable, with at Home (mountain Creek) and at work (Sippy Downs). I can see both Telstra Air and Fon Networks, sometimes get ...

CA13
Level 1: Cadet

I want to disconnect my Telstra Smart Modem Gen 2 from the Telstra Air network. I have tried to follow the steps on the Telstra support link  https://www.telstra.com.au/support/category/broadband/telstra-air/disconnect-or-cancel-telstra-airbut there ...

Joris1234
Level 1: Cadet

What are the minimum requirements for Telstra air when I have a prepaid card?

Once I have top up with for example 20 dollar and my credit expires after a month, can I still use Telstra air?

wynuser
Level 1: Cadet

Hi All,About 1 month ago I upgraded to the new Telstra Smart Modem Gen 2 (Technicolor DJA0231) with compatible Cable Modem. I received two boxes and got them setup successfully. I currently enjoy 100 Mbps down and 5 Mbps up. Note I am not yet on NBN. ...

Monster81
Level 1: Cadet

I am unable to access Telstra Air and was wondering if someone could help. I am currently on a Telstra Velocity connection and have a modem that is compatible with Telstra Air. When I try to enable Telstra Air on my account (via the 24x7 site and app ...

Tilbrook
Level 1: Cadet

I have a full broadband account including Telstra modem (NBN) in South Australia but I'm working in Queensland and can pick up Telstra Air. My question is whether I will be able to continue to use this or do I need to set up another internet service ...

nightjar73
Level 1: Cadet

Yesterday for some reason I can not reach any Australian media outlets via the net.  US, China, and the BBC no  problems. I have turned off and restarted the modem. I have checked different browsersTurned off Virus protectionStill nothing .... no Aun ...

Robert3406
Level 1: Cadet

Hi,

I’ve been using Telstra air in the last 45 days without any problem.
But since friday 08/02 I’ve had problems. Both Telstra air and fon air modems are in range and the signal are strong, but the internet is terrible. I can’t even get to the login p ...

Xeteth
Level 1: Cadet

I'm having an issue connecting to Telstra Air on my laptop. I have previously been able to connect (for the past 1.5 years) to the hotspot (a phone booth), however in the past week or two the issue has come up. I connect to the Telstra Air WiFi which ...

BernieLaw
Level 3: Gumshoe

not much success with telstra air.  tried with 2 different andriod phones and ended uninstalling.   Without installing, i can connect ok entering my user id and password (which inconveniently it does not save) via selecting the telstra air wifi in ra ...

AnnoyedCustom1
Level 1: Cadet

Your Telstra Air Hotspot at cnr Marine Parade and Burrows is bloody slow or not working at all. Like most of the Broadband solutions that Telstra have they charge you u **bleep**loads of money for your mobile Broadband plan n give you **bleep**house ...

Kevin_Hutch
Level 6: Bloodhound

1. I find it confusing that the login and Home page screens fail to respond for some time after painting the screen, could the "Login" boxes be changed to either highlight when it is possible to login or be the last part of the screen to be painted. ...

millpark
Level 1: Cadet

Been trying to activate my Telstra air on my home internet account for weeks now. every time I log into my account it tells me my Telstra Air is not activated so I press activate then it tells me I can now use Telstra Air and my home account will be ...

BillYoun
Level 1: Cadet

I am not getting the telstra login promt after open Safari on my ipad when connected to telstra air wifi.

tony4247
Level 1: Cadet

Hi all. Followed all the prompts when activating on the telstra web site. I push the activate button and the status shows ACTIVATING. But it goes no further. Tried many times and continues to show activate.
Has anybody have the same problem.

tcp
Level 1: Cadet

Hi, my free Telstra Air was working until I upgraded my computer to the lastest Windows 10. Anyone have an explanation or suggestion how to resolve said issue? Thanks 

Bails261
Level 1: Cadet

Installed 10.3.3 update for IOS  this morning and later attempted to connect to Telstra Air  (7 FON) hotspot which is normally automatic. Updates addresses WiFI security issues and seems to have broken the auto connect from Telstra Air app. Has anyon ...

Jo38
Level 1: Cadet

My Telstra air was working fine for a few days and now won't connect when selected. Just drops off as soon as you hit connect. What's wrong????

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