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Gazsa
Level 1: Cadet

How do I turn of demo mode on a new Telstra Evoke Plus

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Just purchased a pre paid Telstra Evoke Plus from the local post office. Added an existing monthly Telstra contract sim. No issues with calls or the phone itself just have one very annoying issue.

 

When you press the power button instead of locking the screen it starts a 'demo mode' that shows some of the features of the phone itself. Have checked for updates but it simply states the software is up to date (current version Blade A7 2019-T_T02_DEMO).

 

Anyone have any idea on how to remove/disable this demo mode feature????

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I turn of demo mode on a new Telstra Evoke Plus

It sounds like Australia Post have sold you a Demo model rather than a phone that was intended to be sold to consumers (as indicated by the DEMO at the end of the firmware version).

 

I would take it back to where you bought it and get it exchanged.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I turn of demo mode on a new Telstra Evoke Plus

It sounds like Australia Post have sold you a Demo model rather than a phone that was intended to be sold to consumers (as indicated by the DEMO at the end of the firmware version).

 

I would take it back to where you bought it and get it exchanged.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Highlighted
Gazsa
Level 1: Cadet

Re: How do I turn of demo mode on a new Telstra Evoke Plus

Returned the phone to the local post office and they exchanged it on the spot so guessing you are right, thanks for the advice

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