CrowdSupport®
Michelleg3010
Level 1: Cadet

Password on brand new phone that I never set up

Got my mum a new phone Alcatel U5 3G, I never put a password in it as she didn’t want one. We tried to use it today but it wants a password!!! HELP!!!!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 23: Superhero

Re: Password on brand new phone that I never set up

You may need to contact Alcatel Australia support if your manual doesn't provide an answer. Here is a link....

https://www.alcatelmobile.com/contact-us/

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit