Am From Uruguay, small country in Southamerica, Recently I bought on eBay a cell phone, turns out it's an Oppo AX5, by Telstra. Is not what I supposed to bought, it should been a Oppo R17, but got this one instead but that's the lesser of the problems, the phone is pincode blocked, I cannot access it nor even reset from factory because still ask for the pin code. I tried to contact the guy, but never responded, so I contacted eBay to solve this and they were not able to contact him either, so they gave me a full refound, however I still want to make the phone work, even if is not what I expected I need it. I googled and haven't found a solution, the secret codes stoped to work like #*789* for phone info an imei, but I still keep the imei number.
I wonder if there's a way to unlock the phone remotely, it does not have sim card.
Thanks in advance for any help you could provide.
BTW I have the screenshot of the ebay transactions, to prove all am saying
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I'll think the issue you'll find is that the AX5 is a Telstra Prepaid phone.
By default they are carrier locked to only work with Telstra SIM cards.
You can find information on the costs and process involved in getting the unlock PIN at https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/unlock-your-pre-paid-mo...