teejay1982
Level 1: Cadet

Texts to NZ failing to send

Was just texting a number in NZ then messages started failing to send. Plan doesn't renew until the 11th. What's going on?

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Support Team
Support Team

Re: Texts to NZ failing to send

Hi teejay, 

 

Thanks for using Crowd Support and sorry to hear of the trouble sending an international SMS. Resetting your mobile might fix this or you may not have credit to send an SMS or the person you're texting may also not have coverage. Our support team here  https://tel.st/qf6jf can also check on any issues with the service. 

 

Let us know if this continues though.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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