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johnpeter
Level 1: Cadet

Bigpond Movie Rental

Answered

I am trying to rent a Big Pond movie for the first time, and at the final hurdle (OK to confirm) i get the message "received invalid XML message. What does this mean?

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Accepted Solution

Re: Bigpond Movie Rental

Glad to hear it.

 

Enjoy your movie Smiley LOL

 

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If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


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5 REPLIES 5
Level 22: Superhuman

Re: Bigpond Movie Rental

G'day johnpeter and welcome to crowdsupport.

 

It's nothing big at your end.

 

I think if you do a deep sleep on your T-Box then bring it back up it shoud be OK.

 

Failing that try the reset <licenses> option.

 

If that doesn't work,  try LiveChat.

 

Go here for more options:

 

http://crowdsupport.telstra.com.au/t5/T-Box/Some-T-Box-Fixes/m-p/294

 

 

 

 

 

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


johnpeter
Level 1: Cadet

Re: Bigpond Movie Rental

okidoki, will give them all a go. cheers

johnpeter
Level 1: Cadet

Re: Bigpond Movie Rental

Genius! All good. Thanks

Level 22: Superhuman
Accepted Solution

Re: Bigpond Movie Rental

Glad to hear it.

 

Enjoy your movie Smiley LOL

 

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


Highlighted
McDigital
Level 1: Cadet

Re: Bigpond Movie Rental

After trouble downloading Wide Vine optimiser, losing my mouse in the process, it was good of Big Pond movies to email me promptly with links to fix my problem. How would anyone over 50 yrs old get on without a young savvy person in the home???? 

It was really enjoyable downloading a much awaited movie, really needed the incentive of a voucher, Thank you Big Pond!!  Oh if only the computer was simple!!!!

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