I'm having issues renting movies on Bigpond.
I have a pin that has been working fine until yesterday, every time I enter the pin it says incorrect.
Yes, I have tried to reset the pin, but it says that the password is incorrect.
Just to clarify, I have the right password, and the pin I'm entering is the correct one.
I can log on and off the bigpond account without any issues, only when I try to purchase movies, it says that the pin and password are both wrong.
I rang bigpond and they couldn't help me. Someone from tech department? is going to contact me in the next 10 days....
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Sorry to hear of the pin issue there. Is this specifically when using BigPond Movies on the T-Box or another device?
Does it have this issue across different devices?
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We have been having the same issue when trying to purchase a movie. Bigpond wont except our pin.
Tried calling Bigpond movie support waste of an hour, on hold, gave up. Emailed instead waiting for a reply.
Very frustrating, family annoyed on holidays can't watch movies.