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Brad123456789
Level 1: Cadet

Bigpond movies

Answered
All goes well until I try to rent or buy a movie. Nothing happens except it makes a sound and doesn’t proceed.
I’ve setup my payment options etc.
I have used bigpond movies before successfully but not for a few months. It has just decided to not allow me to rent anything.
1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Bigpond movies

Hi @Brad123456789

 

Sorry for the delay in our reply and to hear of the frustration.

The best number to connect with the team for help is via 1800 502 502 and open from 1 pm - 10 pm AEST daily.

Please let us know what the outcome was and if you need any further assistance.

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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View solution in original post

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Bigpond movies

Hi @Brad123456789

 

Sorry for the delay in our reply and to hear of the frustration.

The best number to connect with the team for help is via 1800 502 502 and open from 1 pm - 10 pm AEST daily.

Please let us know what the outcome was and if you need any further assistance.

- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
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Avoid queueing up and never worry about late fees againSet up direct debit

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