Solved! Go to Solution.
Hi Chablamei, welcome to CrowdSupport.
The $1 is a temporary charge made to confirm the details entered, and will be reversed once the card is confirmed completely. The additional 6 should also be reversed of their own accord.
Have you since been able to watch movies or are you still having difficulty? If you need further assistance fire an email off to help@bigpondmovies.com, they'll get you sorted out
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Was this helpful?
Thank you for your feedback
Thank you for your feedback
Hi Chablamei, welcome to CrowdSupport.
The $1 is a temporary charge made to confirm the details entered, and will be reversed once the card is confirmed completely. The additional 6 should also be reversed of their own accord.
Have you since been able to watch movies or are you still having difficulty? If you need further assistance fire an email off to help@bigpondmovies.com, they'll get you sorted out
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
I have been using bigpond movies on my Telstra t box for sometime now. Recently it has stopped working and saying there’s a problem with the account. I changed payment system to CC but still not working and there is a charge that shouldn’t be there as nothing is working.
With direct debit there’s no need to give paying your bill another thought.
Avoid queuing up and never worry about late fees again.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved