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jordanmess
jordanmess
Level 2: Rookie
May

Chromecast Function iOS

Answered

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

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MammaB
Support Team
Support Team
May
Accepted Solution

Re: Chromecast Function iOS

In response to jordanmess

Hi jordanmess, if you have a look at the following this may help. If you click on https://tel.st/glt4x It may also be worth uninstalling the App and then reinstalling it.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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MammaB
Support Team
Support Team
May
Accepted Solution

Re: Chromecast Function iOS

In response to jordanmess

Hi jordanmess, if you have a look at the following this may help. If you click on https://tel.st/glt4x It may also be worth uninstalling the App and then reinstalling it.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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jordanmess
jordanmess
Level 2: Rookie
May

Re: Chromecast Function iOS

In response to MammaB

Thank you reinstalling the App (despite it already being the latest Telstra TV Box Office Version) fixed the issue.

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MammaB
Support Team
Support Team
May

Re: Chromecast Function iOS

In response to jordanmess

Hi jordanmess, That is fantastic to hear and thank you for letting me know that helped. We are here 24x7 should you need a hand again. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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