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Helanala
Level 1: Cadet

Content Tree Response Invalid

Trying to play movie i have downloaded and getting: Playback Error- connect tree response invalid no key for na
Trailer for movie plays and old movies i have downloaded play. Doesn’t work on ipad or phone.

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1 REPLY 1
Support Team
Support Team

Re: Content Tree Response Invalid

Hi @Helanala

 

Sorry to hear of the frustration.

I would recommend speaking direct with our Bigpond Movie team on 1300 206 622

 

Once connected they can help assist to see what can be done for a resolution.

 

Please let us know how you get on.

 

- Stef

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