Re: Failed to add billing info - keeps timing out - Telstra Crowdsupport

TJ500

TJ500

IvanS

Hi TJ500,

Are you trying to troubleshoot an Internet issue?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Nicwhat

I am also having issues with the id.bigpondmovies.com address. It keeps telling me server not responding. Can I update my details any other way. I'm unable to use bigpond movies on my Telstra tv

JesseS

Hey @Nicwhat

I would recommend checking out the support information for BigPond Movies on https://www.bigpondmovies.com/support/ and this may have some troubleshooting options you can try from your end.

Otherwise, you can contact them on help@bigpondmovies.com. They will get back to you within 24 hours. Alternatively, call on 1800 502 502.

Thanks

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Nicwhat

I've scrolled through all the support/help options.
Might be time to email or call. Thanks

Failed to add billing info - keeps timing out

Re: Failed to add billing info - keeps timing out

Re: Failed to add billing info - keeps timing out

Re: Failed to add billing info - keeps timing out

Re: Failed to add billing info - keeps timing out

Re: Failed to add billing info - keeps timing out

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Billed twice

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Set it & forget it