Sandge
Level 1: Cadet

Movie forbidden

Hi there, I’m trying to due as season 1 if handmaid take but it won’t let me it says ‘forbidden’ on my mobile and ‘there appears to be an error with your transaction on my LG tv’ please help ...

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5 REPLIES 5
User08092018
Level 1: Cadet

Re: Movie forbidden

why does this continue to appear

 

Silvertiger_6
Level 1: Cadet

Re: Movie forbidden

Hi, did u find resolution to this?
Cazza5
Level 1: Cadet

Re: Movie forbidden

I am having this exact same problem. Really annoying!! Has anyone found a solution?
Support Team
Support Team

Re: Movie forbidden

Hi @Sandge

 

Sorry to hear of the troubles you are currently having in attempting to watch a TV show via BigPond Movies on your mobile device. 

 

Our BigPond Movies team can assist on 1800502502 from 1pm to 10pm AEST. 

 

Keep us posted with how you go. 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Just-Fix-It-Now
Level 1: Cadet

Re: Movie forbidden

I called up Telstra this issue is due to their latest upgrade to Big Pond Movies and has not yet been fixed. What is your solution Telstra? Do you want us all to change to Netflix?

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