Level 2: Rookie

Movie rentals

Having just downloaded my first Bigpond movie I'm wondering why is it that Bigpond's 7 day movie hire is timed to the minute?


Effectively a 7 day hire becomes a 6 day hire.

I downloaded a movie on the Dec 27th and only had time to watch it today (Jan 3rd) exactly 7 days after the hire.


However because I hired it at 10:00am on the 27th and wanted to watch it at 5:00pm today, 7 days later, I could'nt.

My 7 day time limit finished at 10:00 today !! 


Bigpond, for the prices you charge it's not just worth it.

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Telstra (Retired)
Telstra (Retired)

Re: Movie rentals

Hi Waggajag, 


Thanks for your feedback and I will definitely pass it on to our Bigpond Movies team. 



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