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Tab83
Level 1: Cadet

My movie won't load

Paid for a movie, but it just keeps having the circle go around and around. Restarted it, uninstalled the app on my phone. Still nothing. Help!

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2 REPLIES 2
Support Team
Support Team

Re: My movie won't load

Hey Tab83,

 

I'm sorry to hear of the issues with this movie not streaming correctly and apologise for any inconvenience this has caused Smiley Sad What was app that you were using to try and have this movie streamed as in was this the Telstra Box Office service via the Telstra TV App? 

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ScottHopgood
Level 1: Cadet

Re: My movie won't load

Mines exactly the same, thru the Box office app with a S10.

Worked ok, if you call no HD support etc ok, until last week. Now it's f******

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