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Dette1
Level 1: Cadet

T BOX NOT WORKING...

I've not been able to rent movies on box office. I've rung and put in a complaint well over a month ago and nothing! I keep ringing and they do nothing, say nothing, do nothing but send an email. Why can't they fix it? Telstra is getting very annoying with no customers service!

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Support Team
Support Team

Re: T BOX NOT WORKING...

Hey @Dette1

 

Sorry that you haven't been able to purchase movies on your Telstra TV at the moment. Can you confirm what sort of error you're seeing when trying to purchase? What payment method are you using?

 

If you can provide some more details about the error, we can assist you further.

 

Thanks

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Level 21: Augmented
Level 21: Augmented

Re: T BOX NOT WORKING...


@Dette1 wrote:

I've not been able to rent movies on box office. I've rung and put in a complaint well over a month ago and nothing! I keep ringing and they do nothing, say nothing, do nothing but send an email. Why can't they fix it? Telstra is getting very annoying with no customers service!


@Dette1 Just to be sure, you are referring to the TelstraTV and not the old Telstra Tbox? As you cannot rent movies via the Tbox anymore.

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