CrowdSupport®
Highlighted
Level 1: Cadet

Telstra box office not recognising Devices ALREADY LISTED

I need support please!!

I CAN NOT GET THROUGH ON THE PHONE.

I have tried multiple times and on facebook.. This is such a deflating and frustrating process. Smiley Sad

I am using devices listed as but I am unable to watch anything. 

i also missed out on a rental as it had activated but I was unable to watch it on the device that I had purchased it on. I have tried 2 difference devices both listed on my profile. 

I am also unable to delete any devices until mid next month!!!

I also think any movies that were sold as default HD should also be supplied as SD as I can't watch half my library on my computer.

 

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 1: Cadet

Re: Telstra box office not recognising Devices ALREADY LISTED

Mine is logging for me in on my phone but on my smart TV it will not allow me to log in. Just says wrong username or password but I’m using the exact same on my phone and logs straight in!! 
what a joke this is. 

Highlighted
Level 1: Cadet

Re: Telstra box office not recognising Devices ALREADY LISTED

This is exactly what’s happening to me now! Thought I was going crazy


 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit