BundyBob1
Level 5: Eagle Eye

Unable to log in to box office

Unable to log in to box office recieving error {"fault":{"faultstring":"Unable to identify proxy for host: signon.telstratv.com:443 and url: \/am\/Consumer\/metaAlias\/telstramedia\/sp","detail":{"errorcode":"messaging.adaptors.http.flow.ApplicationNotFound"}}} from https://signon.telstratv.com/am/Consumer/metaAlias/telstramedia/sp
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NOT a Telstra Employee

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3 REPLIES 3
Support Team
Support Team

Re: Unable to log in to box office

Hi @BundyBob1

 

Very sorry to read about your issues with box office.

 

Are you still experiencing this error message?

 

- Jimmy

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BundyBob1
Level 5: Eagle Eye

Re: Unable to log in to box office

Thanks Jimmy-lo, Yes I can get in as of last night. It was difficult to convince the hell desk that there was an actual error and had to provide screen shots of the federation server passing to a fail for bigpond movies. But all is well. R
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NOT a Telstra Employee

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Support Team
Support Team

Re: Unable to log in to box office

Great to read that your issue has been resolved and it is disappointing to that the faults team took some convincing.

 

Please let us know if anything changes and do reach out if you have any other issues moving forward.

 

All the best and have a great weekend.

 

- Jimmy

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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