Telstra Box Office

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Level 1: Cadet

Just purchased a movie on box office....hit “watch sd” now it just says “loading...” nothing happening...???

Level 1: Cadet

Hello, my account is saying I have a voucher there but when in got to redeem it, I get asked for the code. I don't have a code.

Level 1: Cadet

Hi I’m just wondering how to get the bigpond movies app back on my Samsung smart tv ? As one of my kids accidentally deleted it.

Level 1: Cadet

Made a complaint through the right channels no one got back to me. Kept getting txts saying someone would but no one did.

Level 2: Rookie

Hello Telstra, I am just wondering if playing a movie from an iPhone or iPad Telstra Box Office app to a AppleTV is no longer supported? We have previously used the Box Office app to airplay the movie to our AppleTV box. For over a month now when we ...

Level 1: Cadet

We are having trouble with Box Office with just a black screen & menu option at top right corner.  Unable to watch movie we rented before it expired.  Is there help available? 

Level 2: Rookie

I'd like to watch rented movies (Telstra TV Box Office) on my TV, via the AppleTV. I see you can now Chromecast, does that mean Airplay is possible?

If not, any idea if it's being worked on, or if an AppleTV app is in the works? Thanks.

Level 1: Cadet

I get a black screen with just the menu icon in the top right corner, which does not do anything. Internet connection is good. Just tried to make a purchase on Telstra TV Box Office and it went to black screen of death.

Level 1: Cadet

Hi, I rented a movie tonight, paid for the HD version and my laptop and phone both say they are unable to play it due to HD restrictions on that device. I now can't even watch it in SD.How can I get a refund? 

Level 1: Cadet

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

Level 1: Cadet

I'm trying to login to my box office and it's saying my pin is incorrect. How do I change it?

Level 1: Cadet

How do you register for $125 free credit ? 

Level 2: Rookie

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

Level 3: Gumshoe

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

Level 2: Rookie

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

Level 2: Rookie

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

Level 1: Cadet

I understood late in 2018 that you were working on an update to the app that would allow use of Chromecast. It is now April and still no update.What is the current status on this urgently needed update. Barry

Level 1: Cadet

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

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