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Mick197111
Level 1: Cadet

Hi
Over the last week I have rented 2 movies to watch and about 20 min in I get the following error on the screen - Unexpected error, We're sorry, there has been an error, try again later. If this problem persists, please restart your Telstra TV (Sett ...

JamJam94
Level 1: Cadet

I'm trying to login to my box office and it's saying my pin is incorrect. How do I change it?

Boomer007
Level 1: Cadet

When casting to my chroamcast it says device limit reached with no way of replacing with my chroamcast.

Spekkie
Level 1: Cadet

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

Ron1953
Level 1: Cadet

Tried watching two movies last night after renting via the Frenzy deal.Unfortunately it kept stopping - up to 20 times during both movies. Had to go back in and "resume" each time. Why does this happen? I use Netflix on the same TV with the same Tels ...

Jens50
Level 1: Cadet

Attempting to watch a rented movie and the following error message appears: “unexpected error - we’re sorry, there has been an error, try again later. If this problem persists, please restart your Telstra TV and try again”.  I have reset 4 times, and ...

Frustrating1
Level 1: Cadet

 Why am I getting this error code!? The first time I used the app, it worked fine.... now I keep getting this message, regardless of which title I select. I don’t understand why it worked the first time, and now it won’t ????? I set up the account on ...

Lindylou5
Level 1: Cadet

How do you register for $125 free credit ? 

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

reece86
Level 1: Cadet

Hi, I just rented a movie and I'm wondering how large the downloads are and does it download it to your box or does it stream it? thanks

Lindylou5
Level 1: Cadet

How do you register for $125 free credit ? 

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

347elijah
Level 2: Rookie

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

barney56
Level 3: Gumshoe

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

jordanmess
Level 2: Rookie

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

FNQ1
Level 2: Rookie

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

BazzaThomas
Level 1: Cadet

I understood late in 2018 that you were working on an update to the app that would allow use of Chromecast. It is now April and still no update.What is the current status on this urgently needed update. Barry

Bmwinter81
Level 1: Cadet

We previously were getting 2 free Bigpond movies a month, now that it has changed to Telstra TV box office this looks to no longee be the case and we have had no notification. Are we still able to get 2 free rentals a month or not?

Marvin12
Level 1: Cadet

Unable to load movies successfully each time we purchase, we are on a smart TV. I habe had to have a refund as a movie disappeared 2 days after ordering without watching and now more issues. Very unhappy as money is taken immediately without it succe ...

Spekkie
Level 1: Cadet

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

HamishGibson
Level 1: Cadet

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

CharmianD
Level 1: Cadet

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Spencer3
Level 1: Cadet

When is fear the walking dead season 4 getting released on bigpond movies?

Kazmaz18
Level 1: Cadet

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Korri
Level 1: Cadet

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

leisadent
Level 2: Rookie

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Tiredx
Level 1: Cadet

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

Level 25: The Singularity Jupiter
Level 25: The Singularity

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

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