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Level 1: Cadet

Friday

Hi, I rented a movie tonight, paid for the HD version and my laptop and phone both say they are unable to play it due to HD restrictions on that device. I now can't even watch it in SD.How can I get a refund?

Level 1: Cadet

Wednesday

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

Level 1: Cadet

2 weeks ago

Paid for a movie, but it just keeps having the circle go around and around. Restarted it, uninstalled the app on my phone. Still nothing. Help!

Level 1: Cadet

2 weeks ago

Level 2: Rookie

May

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

0 Likes
2,022 Views
16 Replies
2 weeks ago by Ed321

Level 1: Cadet

3 weeks ago

My Telstra tv won't let me watch r rated movies

Level 1: Cadet

3 weeks ago

Hi, I just rented a movie and was billed for it but I am getting a No User Entitlements error when I try to play it. Can someone help please? Thanks

Level 1: Cadet

3 weeks ago

I have purchased GOT seasons and they are not playing. I currently do not have access to anything I’ve purchased. I have restarted the box and it’s still not working.

Level 1: Cadet

3 weeks ago

Was watching a movie on Box Office when it suddenly cut out. Have no Box office app either. This was on my TV. Any one know if Telstra Bigpond is having problems? Internet is working fine.

Level 1: Cadet

3 weeks ago

My telstra box office wont load and the message sais....."Due to security upgrades from the 23/8 the tbox office will no longer be available. To view on your tv. You will still be able to access tbox on other supported devices including newer Samsung ...

0 Likes
343 Views
6 Replies
3 weeks ago by DingoDan

Level 1: Cadet

2 weeks ago

Level 2: Rookie

May

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

0 Likes
2,022 Views
16 Replies
2 weeks ago by Ed321

Level 1: Cadet

June

How do you register for $125 free credit ?

0 Likes
859 Views
4 Replies
July by Steve20

Level 2: Rookie

June

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works

0 Likes
961 Views
7 Replies
June by IvanS

Level 3: Gumshoe

May

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

Level 2: Rookie

May

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

Level 2: Rookie

April

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

Level 1: Cadet

April

I understood late in 2018 that you were working on an update to the app that would allow use of Chromecast. It is now April and still no update.What is the current status on this urgently needed update. Barry

Level 1: Cadet

March

Level 1: Cadet

March

We previously were getting 2 free Bigpond movies a month, now that it has changed to Telstra TV box office this looks to no longee be the case and we have had no notification. Are we still able to get 2 free rentals a month or not?

Level 1: Cadet

a month ago

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

Level 1: Cadet

January

Level 1: Cadet

January

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

Level 1: Cadet

January

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

Level 1: Cadet

July 2018

When is fear the walking dead season 4 getting released on bigpond movies?

Level 1: Cadet

July 2018

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

Level 1: Cadet

July 2018

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

Level 2: Rookie

June 2018

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

Level 1: Cadet

May 2018

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage. Why is Telstra ...

Level 25: The Singularity

May 2018

You need a Carddav and Caldav plugin for Outlook to be able to sync with Telstra mail.

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