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kazzie_75
kazzie_75
Level 1: Cadet
yesterday

Telstra Box Office

We are having trouble with Box Office with just a black screen & menu option at top right corner.  Unable to watch movie we rented before it expired.  Is there help available? 

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AdamHislop
AdamHislop
Level 2: Rookie
5 hours ago

Airplay not working with Box Office app

Hello Telstra, I am just wondering if playing a movie from an iPhone or iPad Telstra Box Office app to a AppleTV is no longer supported? We have previously used the Box Office app to airplay the movie to our AppleTV box. For over a month now when we ...

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GregAlex
GregAlex
Level 2: Rookie
Tuesday

Can we Airplay to AppleTV?

I'd like to watch rented movies (Telstra TV Box Office) on my TV, via the AppleTV. I see you can now Chromecast, does that mean Airplay is possible?

If not, any idea if it's being worked on, or if an AppleTV app is in the works? Thanks.

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KLS2
KLS2
Level 1: Cadet
Saturday

Is Telstra TV Box Office down?

I get a black screen with just the menu icon in the top right corner, which does not do anything. Internet connection is good. Just tried to make a purchase on Telstra TV Box Office and it went to black screen of death.

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beck5
beck5
Level 1: Cadet
a week ago

movie won't play HD

Hi, I rented a movie tonight, paid for the HD version and my laptop and phone both say they are unable to play it due to HD restrictions on that device. I now can't even watch it in SD.How can I get a refund? 

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JohnD5
JohnD5
Level 1: Cadet
2 weeks ago

Telstra T V Box Office

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

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Tab83
Tab83
Level 1: Cadet
3 weeks ago

My movie won't load

Paid for a movie, but it just keeps having the circle go around and around. Restarted it, uninstalled the app on my phone. Still nothing. Help!

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chrisdes1
chrisdes1
Level 1: Cadet
3 weeks ago

telstra tv boxoffice code how do i get it to use my credit

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PNM10
PNM10
Level 2: Rookie
May

Box office. Telstra plus

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

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Nessa1969
Nessa1969
Level 1: Cadet
4 weeks ago

R rated movies on box office

My Telstra tv won't let me watch r rated movies

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JohnD5
JohnD5
Level 1: Cadet
2 weeks ago

Telstra T V Box Office

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

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chrisdes1
chrisdes1
Level 1: Cadet
3 weeks ago

telstra tv boxoffice code how do i get it to use my credit

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PNM10
PNM10
Level 2: Rookie
May

Box office. Telstra plus

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

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JamJam94
JamJam94
Level 1: Cadet
a month ago

Reset account pin

I'm trying to login to my box office and it's saying my pin is incorrect. How do I change it?

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Lindylou5
Lindylou5
Level 1: Cadet
June

BigPond movie credit

How do you register for $125 free credit ? 

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347elijah
347elijah
Level 2: Rookie
June

Telstra bigpond movie not playing that worked before

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

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barney56
barney56
Level 3: Gumshoe
May

Movies

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

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jordanmess
jordanmess
Level 2: Rookie
May

Chromecast Function iOS

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

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FNQ1
FNQ1
Level 2: Rookie
April

Can't rent movie "error with transaction" whats the problem?

Just loaded new Telstra TV software update and now.....above error. Maybe leave a day or so?

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BazzaThomas
BazzaThomas
Level 1: Cadet
April

Chromecast

I understood late in 2018 that you were working on an update to the app that would allow use of Chromecast. It is now April and still no update.What is the current status on this urgently needed update. Barry

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AdamHislop
AdamHislop
Level 2: Rookie
5 hours ago

Airplay not working with Box Office app

Hello Telstra, I am just wondering if playing a movie from an iPhone or iPad Telstra Box Office app to a AppleTV is no longer supported? We have previously used the Box Office app to airplay the movie to our AppleTV box. For over a month now when we ...

  • 17 Views
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Spekkie
Spekkie
Level 1: Cadet
a month ago

Box office error

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

  • 208 Views
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Jon01
Jon01
Level 1: Cadet
January

Tried ringing 13 22 00? for assistance - GOOD LUCK BAD SERVICE NO Answer after 45 minute wait!!

  • 546 Views
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HamishGibson
HamishGibson
Level 1: Cadet
January

Telstra in general

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

  • 497 Views
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CharmianD
CharmianD
Level 1: Cadet
January

Lack of Captions for most Big Pond movies is a disgrace.

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

  • 470 Views
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Spencer3
Spencer3
Level 1: Cadet
July 2018

Answer people

When is fear the walking dead season 4 getting released on bigpond movies?

  • 857 Views
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Kazmaz18
Kazmaz18
Level 1: Cadet
July 2018

Bigpond movies

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

  • 892 Views
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Korri
Korri
Level 1: Cadet
July 2018

Re: Connection time out to some websites

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

  • 1,334 Views
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leisadent
leisadent
Level 2: Rookie
June 2018

Season pass the 100

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

  • 972 Views
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Tiredx
Tiredx
Level 1: Cadet
May 2018

BigPond outage again Rose Bay & Point Piper

So I ring Telstra and tell them outage at Rose Bay amd Point Piper as Confirmed by Foxtel. Telstra says no such thing - want to send technician over and charge me. 6 hours later they update their outage page to say there is an outage.  Why is Telstra ...

  • 811 Views
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