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Telstra Box Office

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Tonypem
Tonypem
Level 1: Cadet
Sunday

Dolby digital

It is ridiculous and outdated that Telstra won’t deliver box office movies in Dolby digital, it deters me from purchasing movies, this issue has been going on for years and should be rectified ASAP otherwise you will loos your customers, every other ...

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Brownie11
Brownie11
Level 1: Cadet
3 weeks ago

Telstra movies not working

Have purchased a movie and it’s not allowing us to play the movie 

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Wombat87
Wombat87
Level 1: Cadet
a month ago

Bigpond Movies Playback Error

Hi,We bought the HD version of Hobbs & Shaw two days ago and have not been able to play it. On our LG smart TV it just won’t load at all and when we try to play via the box office movies app it comes up saying “content tree response invalid (no key f ...

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KMcGowan
KMcGowan
Level 2: Rookie
a month ago

Telstra Box Office Credit

I have $110 credit on my Box office account that Telstra sent me and no one from the telstra TV help desk can tell me how use it.Can someone please tell me how to use the credit and to not have it keep charging to my bill.When I purchase a movie what ...

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Kim110
Kim110
Level 1: Cadet
a month ago

Error

I have just rented 3 movies on Telstra box office and they are all showing error message saying no entitlements for this user I am able to play all other rented movies and the movies I have purchased are all working fine just the last 3 I have rented ...

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Fi12
Fi12
Level 1: Cadet
a month ago

$75 Telstra Box Office Credit Voucher Number missing

Trying to redeem my credit for box office movie - when i click on
redeem, it asks for the voucher code. Any idea where i can find it? I activated the $75 offer in July and it's sitting in my account, I just can't use without a voucher number.  I didn' ...

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Jessie12
Jessie12
Level 1: Cadet
a month ago

Chromecast

Just wondering why every time I try and watch a movie, chromecast function is unavailable ?? 

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Mal105
Mal105
Level 1: Cadet
October

Movie hire with credit

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.   customer Id <Removed for Privacy>   i want to use the credit to pay please.   thank you

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Zoe83
Zoe83
Level 1: Cadet
October

Devices on Box office

My account for box office is telling me I have to many registered device. I don’t even know what some of the devices are. How do I delete them? 

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Gredan
Gredan
Level 1: Cadet
October

Loading...

Just purchased a movie on box office....hit “watch sd” now it just says “loading...” nothing happening...???

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Fi12
Fi12
Level 1: Cadet
a month ago

$75 Telstra Box Office Credit Voucher Number missing

Trying to redeem my credit for box office movie - when i click on
redeem, it asks for the voucher code. Any idea where i can find it? I activated the $75 offer in July and it's sitting in my account, I just can't use without a voucher number.  I didn' ...

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Mal105
Mal105
Level 1: Cadet
October

Movie hire with credit

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.   customer Id <Removed for Privacy>   i want to use the credit to pay please.   thank you

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JohnD5
JohnD5
Level 1: Cadet
September

Telstra T V Box Office

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

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chrisdes1
chrisdes1
Level 1: Cadet
September

telstra tv boxoffice code how do i get it to use my credit

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PNM10
PNM10
Level 2: Rookie
May

Box office. Telstra plus

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

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JamJam94
JamJam94
Level 1: Cadet
August

Reset account pin

I'm trying to login to my box office and it's saying my pin is incorrect. How do I change it?

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Lindylou5
Lindylou5
Level 1: Cadet
June

BigPond movie credit

How do you register for $125 free credit ? 

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347elijah
347elijah
Level 2: Rookie
June

Telstra bigpond movie not playing that worked before

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

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barney56
barney56
Level 3: Gumshoe
May

Movies

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

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jordanmess
jordanmess
Level 2: Rookie
May

Chromecast Function iOS

The ability to chromecast from the iOS app (Telstra Box Office) has not worked for months. Any ETA on a fix?

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Tonypem
Tonypem
Level 1: Cadet
Sunday

Dolby digital

It is ridiculous and outdated that Telstra won’t deliver box office movies in Dolby digital, it deters me from purchasing movies, this issue has been going on for years and should be rectified ASAP otherwise you will loos your customers, every other ...

  • 84 Views
  • 0 Replies
0 Kudos
Like
More
Jessie12
Jessie12
Level 1: Cadet
a month ago

Chromecast

Just wondering why every time I try and watch a movie, chromecast function is unavailable ?? 

  • 251 Views
  • 0 Replies
0 Kudos
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Spekkie
Spekkie
Level 1: Cadet
August

Box office error

Have purchased a movie to watch and when watching keep getting an error “unexpected error - no device registration action”. This is only through the box. When watching through the app on our smart tv we have no problem

  • 464 Views
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Jon01
Jon01
Level 1: Cadet
January

Tried ringing 13 22 00? for assistance - GOOD LUCK BAD SERVICE NO Answer after 45 minute wait!!

  • 717 Views
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HamishGibson
HamishGibson
Level 1: Cadet
January

Telstra in general

Where do i start? Telstra has to be one of the biggest disasters of privitisation in Australian history. The service is excrutiating if you can even get through, services like Bigpond Movies are SO badly designed and despite ongoing feedback remain t ...

  • 624 Views
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CharmianD
CharmianD
Level 1: Cadet
January

Lack of Captions for most Big Pond movies is a disgrace.

My husband is severely hearing impaired and needs captions to watch TV. Recently we dug out our Telstra TV unit and I set it up for the first time, hoping it would give us an alternative to the dreary “bachelorette survivor in the kitchen” that’s cur ...

  • 601 Views
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Spencer3
Spencer3
Level 1: Cadet
July 2018

Answer people

When is fear the walking dead season 4 getting released on bigpond movies?

  • 997 Views
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Kazmaz18
Kazmaz18
Level 1: Cadet
July 2018

Bigpond movies

Been waiting for Telstra glitch in their system for setting up account for payment bigpond movies for 12 months now and still not fixed . Telstra are a joke been with them for over 20 years and they just get worse time to move on I think
I went in to ...

  • 1,018 Views
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Korri
Korri
Level 1: Cadet
July 2018

Re: Connection time out to some websites

I have a Samsung Smart TV - all other apps work - network connection is ok - but Bigpond Movies app keeps coming up saying network connection timed out - frustrating.
Works on all other devices.
How do I fix it?

  • 1,473 Views
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leisadent
leisadent
Level 2: Rookie
June 2018

Season pass the 100

I bought a season pass for The 100 season 5 and theres only ep 1, how long until more eps are available?

  • 1,119 Views
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