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jodes711
Level 1: Cadet

Hi, Since the 28th March 2020 we have been unable to log into telstra box office it keeps saying invalid user name and password - yet I can use the same username and password to log in on our computers, ipad and now my mobile phone - but we can't wat ...

JamesC6724
Level 1: Cadet

Hi there, I rented Parasite on Telstra Box Office yesterday afternoon and was billed three times for the same movie. I’ve checked my transaction history which confirms I was billed on three seperate occasion for the same film and I’d like to be refun ...

Ozkaneoz
Level 1: Cadet

We haven't been able to log in to box office on our TV for 4 days now, it keeps coming up with a message of username and password are incorrect. Clearly that is not the case as I can still log into the account on the internet.  This is extremely  fru ...

Chrisj71
Level 1: Cadet

Ive been charged 3 times for a movie rental within a minute

Loz791
Level 1: Cadet

It was working fine. Now it’s says incorrect username or password but it works fine on my mobile

sjlpi
Level 1: Cadet

Hi, I've been trying today to get into Box Office movies on my LG smart TV (never had a problem before) but it keeps saying I have put in the wrong username and/or password. I have changed my password (in case it was wrong) but it's still not accepti ...

ecrrcr
Level 1: Cadet

anyone else having trouble logging into Telstra tv box office. It is saying incorrect username or password. (Both are correct though) 

GaGaGa1
Level 1: Cadet

How to fix?

Rithul
Level 1: Cadet

I can’t login to Telstra box office to watch movie

chore
Level 2: Rookie

tried to rent a movie for the first time from box office- not in library so retried still not there! But now billed twice for no movie!! No one to contact any thoughts or help in these Covid times

LiamSpooner14
Level 2: Rookie

I watch box office on my tablet or phone and use Chromecast to play.. is this feature no longer available??

Fi12
Level 1: Cadet

Trying to redeem my credit for box office movie - when i click on
redeem, it asks for the voucher code. Any idea where i can find it? I activated the $75 offer in July and it's sitting in my account, I just can't use without a voucher number.  I didn' ...

Mal105
Level 1: Cadet

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.   customer Id <Removed for Privacy>   i want to use the credit to pay please.   thank you

JohnD5
Level 1: Cadet

New to Telstra T V Box Office and wanting to find specific movies. So far, all I've been able to do is scroll through the titles, which aren't in any order that I can work out., Is there a search function which I haven't found? If so, where?

PNM10
Level 2: Rookie

I've just rented a movie from Telstra TV box office and cannot play the movie.

I receive a playback error ... Tree...

Any suggestions?

JamJam94
Level 1: Cadet

I'm trying to login to my box office and it's saying my pin is incorrect. How do I change it?

Lindylou5
Level 1: Cadet

How do you register for $125 free credit ? 

347elijah
Level 2: Rookie

playback error
Content tree response invalid( no key for : na) why is this happening when it has played before and no longer works 

barney56
Level 3: Gumshoe

i was a earlier member of bigpond movies i am wondering is that now Box Office ? or do i have to rejoin ? i am on the $99 plan i do have a couple of old T-boxes and early Telstra TV Devices still connected on some of my tv,s Main TV is a smart TV

Ozkaneoz
Level 1: Cadet

We haven't been able to log in to box office on our TV for 4 days now, it keeps coming up with a message of username and password are incorrect. Clearly that is not the case as I can still log into the account on the internet.  This is extremely  fru ...

Loz791
Level 1: Cadet

It was working fine. Now it’s says incorrect username or password but it works fine on my mobile

GaGaGa1
Level 1: Cadet

How to fix?

Rithul
Level 1: Cadet

I can’t login to Telstra box office to watch movie

KK41
Level 1: Cadet

I’ve been charged 4 times for the same movie. Will it only charge me once on my bill or do I need to call and have three of the charges wiped? 

Saanpa
Level 1: Cadet

I rented a movie and started it but then paused it. I went back less than 24 hours later to finish watching the movie and I couldn't start it again. I have been charged for the movie.

LuMacD
Level 1: Cadet

I cancelled my Kayo subscription but still got charged by Telstra last month so I called Telstra & they says they would credit me. Now Telstra have sent the next months bill and not only is there no credit but they’ve also billed me for Kayo again!

Boobyo
Level 1: Cadet

Cannot login to my account?

Abab
Level 1: Cadet

Have picked payment choice but will not start

Kylie1117
Level 1: Cadet

How do I get my redemption code for my credit on telatra TV box office before it expires

Our community experts

Set it & forget it

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