I'm trying to contact Telstra Bribie Island Store on behalf of my parents (who live in the area). My dad needs a new mobile that is suitable for sight impaired. He was issued with an iPhone 5 (at Morayfield) which is not suitable as he cant' see the icons on screen. I have found two founds which would be suitable and want to check you have them in stock so they can come in and test them out.
I've tried calling the store multiple times this morning and every time it goes through to voicemail. Can some one pls contact me directly so I can resovle this for my parents.
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I wouldn't bother. They only have the Telstra Easycall and the buttons aren't very big. I've tried unsucessfully to find something similar from Telstra or Optus for my Father who only uses it as a phone and doesn't need the camera or internet. Good luck with your search
Thank you for the response. It's frustrating that they can't offer a suitable solution. The first phone they recommended, meant my dad had to use a magnifying glass! Ridiculous.
Hi Grumpy57, I am so very sorry to hear this has happened and the experience your dad has had. This is certainly not what we ever wish to hear of a customer experiencing. I would suggest speaking with the Store Manager directly about this. Their details can be located via http://tel.st/uyc2
Please let us know the outcome if possible.
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