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Telstra Broadband Protect

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NatDon
Level 1: Cadet

I have a website www.donaldbuildingservices.com.au and I (and anyone else with Telstra Broadband Protect) can't access because it is being blocked by Telstra Broadband Protect with the following message: Network Protection Malicious Content We've blo ...

Brett2540
Level 2: Rookie

Looking for answershave been trying for the last week to get Telstra Broadband Protect to work Have added  and removed have, had help desk add and remove but still when go into try and mange keep getting errors message: We couldn't process your reque ...

Pado
Level 1: Cadet

I have the Telstra Large Broadband Bundle with Premium Speed Boost, however over the last few weeks I have only been managing 15-30Mbps download speeds.Should not have to be paying so much for such shocking speeds. This has been tested with direct et ...

JamesSmithson
Level 1: Cadet

what do i do now that the nbn guy has left and given me no information

Ebony2018
Level 1: Cadet

got a phone call from someone saying that they were from telstra and that my internet connection was being hacked. i hung up imediately! and reported it to telstra. should i change all my pass words?

sigei55
Level 2: Rookie

I had broadband protect turned on for a couple of years and never had to pay for it as it was part of my bundle. I turned it off recently to troubleshoot some issues with uploading content to an externally hosted site. After determining that TBP is n ...

AvaQ
Level 2: Rookie

I am an administrator for a church organisation and last week Telstra Broadband Protect started blocking access to our church website (despite no changes). The web address is www.sapphirecoastanglicanparish.org.au. I’ve investigated as much as my lim ...

Ang24
Level 1: Cadet

Hi anyone having trouble with the parental control. Had trouble change/edit the restrictions and removed the service as no consultant could help. Now cannot access internet at all as the restrictions are still on. Does anyone have the same issue? Som ...

sportybarb
Level 1: Cadet

I have limited the internet access via telstra 24 x 7 for the internet to be unavailable between 2300 and 0630 as my son is on line all night and his schoolwork is suffering. He says he can get internet access anyway by using a proxy server between t ...

Jh1231
Level 1: Cadet

everytime i try to access broadband Protect is comes up with a network error. Have tried both on PC, phone and IOS app.Is it a problem with my account or does it just not work?

AvaQ
Level 2: Rookie

I am an administrator for a church organisation and last week Telstra Broadband Protect started blocking access to our church website (despite no changes). The web address is www.sapphirecoastanglicanparish.org.au. I’ve investigated as much as my lim ...

WebSiteBlocked
Level 2: Rookie

Dear Telstra,   Telstra broadband protect blocking my client's website (please see below from Chrome developer tools).I have a client's website, which is being blocked by Telstra Broadband Protect.  The URL is http://peninsulaautospares.com.au/ and I ...

mazinoz
Level 18: Intelligence Chief

I am extremely annoyed that Telstra has taken the heavy handed action of FORCING me to use their third rate security Broadband Protect. I have my own relevant and far superior measures in place. Kaspersky doesn' t like it and I loath their  package w ...

doktorg
Level 1: Cadet

I have a website www.hi-shine.com.au that my client can't access because he has Telstra Broadband Protect and when he visits it he gets the message: Network Protection Malicious Content We've blocked a website that may contain malicious content. The ...

Old_Salt
Level 1: Cadet

I have wired extension lines in the house. I understand that the extension hand set must be removed but wish to know if the wire should be disconnected from the main connection. I will be getting FTTC

LisaB2
Level 1: Cadet

Hi allI have installed broadband protect on both mac and windows machines no problems. then i installed safe browser on windows machine, all good. then i went to install safe browser on the mac and the blue button for download is faded out and i cant ...

Voca
Level 2: Rookie

A customer of ours has reported that a visitor to their site landisproperty.com.au is being warned of malicious content by Telstra Broadband Protect. I've scanned the site with Sucuri and Google Safe Browsing -- both give the site the all clear.  Thi ...

poseidon01
Level 1: Cadet

Hi, Telstra Broadband Protect is blocking my blog https://myfermentedfoods.com/ It's a new blog and I've checked and there are no seucrity issues. Can you tell me why you are blocking it and can you unblock it?

Jarneen
Level 1: Cadet

Looks like the phone scam of someone calling claiming to be Telstra is still around.  I had a call today (April 2018) from someone claiming they were from Telstra support, but when I asked for the number to call them back on because I was going out, ...

cameron111
Level 2: Rookie

 

Looking for confirmation on these outlets. (Hoping one of them will be for Telstra cable internet) 

mazinoz
Level 18: Intelligence Chief

Just a note to say "Thank You" to the people on the IRT at Telstra.  I can now say fairly certainly that the issues you helped me with have been resolved. I feel I can now get on with my life without a constant guerilla warfare with neighbours. I rea ...

LGProject
Level 1: Cadet

 Ok now this issue has most Telstra employees stumped and without an answer. My issues that I have been having over the last three months are
• Excessive data usage
• email domains are being black listed for spam
• very limited received calls
• not being ...

simonaiken
Level 1: Cadet

As long as I can remember a big deal of Anti Virus protection 'selling' has been on the library of previously identified threats and how quickly that library is updated as new threats discovered. I'm happy to pay the monthly subscription and use Tels ...

Freddo_Frog
Level 2: Rookie

I notice in my newly arrived Telstra Cable Gateway modem that UPnP is enabled by default.  For improved security should I disable UPnP and if I do what are the likely impacts - ie what may not work any more?

TOS
Level 1: Cadet

The new Telstra Email.Typical Telstra making customers accept an inferior product which once installed does not perform.1. Only ten emails can be entered into blocked senders.2.To create email rules is confusing unlike outlook where it was a simpled ...

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