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Telstra Broadband Protect

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Frankzc
Level 1: Cadet

I have a website www.dellaconsulting.com that my client can't access because he has Telstra Broadband Protect and when he visits it he gets the message: Network Protection Malicious Content We've blocked a website that may contain malicious content. ...

Alisa0729
Level 1: Cadet

NBN

My NBN have broken, becasue one week again have a big storm and the thunder hit the NBN. The UNID-1 is not showing up anymore, I have buy a new line but still not showing the light.

I just want to ask about how can I fix or Do I need to buy a New NBN? ...

Gerry4
Level 1: Cadet

Broadband Connect does not work. It worked a year ago (last time I tested), but recently I stumbled across sites that I should not stumble across. From all my devices I can log on to adult sites, that I want to have blocked. When I log on to my Accou ...

xsbass27
Level 1: Cadet

Hii need to block the ip address used on the apps for Facebook and messenger , i have blocked the websites through a browser but the apps still work, is there a way to block the apps as well ??

Paul-Dio
Level 2: Rookie

Hi, I have a website that I use to share lessons with my students.  While on my Telstra broadband I have no issues accessing the site, two of my students have reported that the site is blocked.  ERR_SLL_PROTOCOL_ERROR is the message from Google Chrom ...

CHHosting
Level 1: Cadet

Hello, One of my hosting clients sites is listed as malicious by your network security. (see attached image). The site is portdouglasuncovered.com. The site was compromised last month but the developer has cleaned and secured the site. I have also ch ...

Bri68Wal
Level 1: Cadet

Iam 85 Years of age and I simply cannot get My computer to function   Would somebody please help Me 

MGill8
Level 1: Cadet

Out of the blue we are unable to use Facebook, Instagram and some websites. Tried turning off Parental Controls, then turned off Telstra Protect (though I didn't realise this was turned on until today). Have reset modem but still not working.

LordPaul
Level 3: Gumshoe

Hi, From the https://www.protect.telstra.com.au/broadbandprotect/dashboard I am clicking on the view/Change option for the Content Controls (in Family Safety) and get the following error This page isn’t workingIf the problem continues, contact the si ...

Snarke
Level 2: Rookie

Hi today I opened the Board Band protect and attempted to do a scan of the computer.    When I attempted it informed me that I am missing one or more security updates.I went to the update requester clicked on the update now and in a flash it done a u ...

Snarke
Level 2: Rookie

Hi today I opened the Board Band protect and attempted to do a scan of the computer.    When I attempted it informed me that I am missing one or more security updates.I went to the update requester clicked on the update now and in a flash it done a u ...

James1975
Level 2: Rookie

Hi I am on Adsl2 as nbn not available in my premises yet . So every Saturday i lose  sync at 7:20pm SA time , 2 times within a ten minute window .It happens like clockwork every week at the same time. This has been going on for approximately 8 weeks ...

Duncan68
Level 2: Rookie

More of feedback for Telstra & to help anyone else facing same issue than a question.  Was sent a new Telstra Smart Modem gen 2. Great!  Unpacked, plugged in and it worked brilliantly.   For 36 hours! Then it stopped!  Blue light on front went green, ...

Sasha2016
Level 1: Cadet

I have a website www.swiftmigrationaustralia.com that clients can't access because they Telstra Broadband Protect and when they visit they get the message:

Network Protection

Malicious Content

We've blocked a website that may contain malicious content. ...

AussieChick1
Level 1: Cadet

“We couldn't process your request because of a network error. Try again, or if you need help, contact us.”I have been in contact with Telstra Cyber Protect because several common websites were blocked to me. I was told to go into my settings to chang ...

magra47
Level 1: Cadet

Am wondering how legal the free movie apps are in the Google Playstore to install on my tablet.  Would be viewed using WIFI from my Telstra Bigpond account.  How do I find out?

SteveJJ
Level 2: Rookie

I need to block my HiSense smart TV from accessing YouTube. The parental controls on the TV don't work because the TV's have a default factory set password which the kids found on the web (you can change you own password, but you can't change the def ...

headache10
Level 1: Cadet

Who can help, There's a NBN box in the ground which contains the cables ( i gather) .I've complained before when we have had a cyclone here in Townsville, as the water doesn't drain away, out of their hole. now with this flood, i have a waterfall com ...

Innes1
Level 1: Cadet

Hi,  Broadband protect is blocking my client's website http://ahlg.com.au. Anybody know what AV scanner/engine is used to flag sites or how to get them reclassified? There has been issues on this domain in the past but it has been clean now for some ...

DavidA18
Level 1: Cadet

It seems to be question that is still not Answered. I have a Wireless Broadband Connection that I would like to have a static IP attached to it. is this possible yet

xsbass27
Level 1: Cadet

Hii need to block the ip address used on the apps for Facebook and messenger , i have blocked the websites through a browser but the apps still work, is there a way to block the apps as well ??

Zer0Vel0city
Level 3: Gumshoe

Hi Ive used Telstra Platinum several times, and it’s becoming a hit and miss on the quality of service provided. Whenever I get someone from Manila or India, they’re absolutely useless and clueless. They often lack technical expertise or knowledge on ...

Travis210
Level 1: Cadet

I am currently having issues in attempting to display data (i.e. itemSummaries with a certain ContainerType) for sites that are ISP, as an example, www.telstra.com.au from AustraliaLogging into the site works fine, and the credentials for the site wo ...

Ratty1
Level 1: Cadet

It seems Telstra is blocking access to my website https://www.inneralignment.com.au/. I've had malware issues but these have been fixed by SiteLock. Users from other providers can access my site, except for those from Telstra .. despite my site being ...

Natedawg
Level 1: Cadet

HI, I want to update my mac to Mojave, but from what i read the Broadband Protect software and Mojave are not compatible. Can you please advise if this has been rectified? thanks

mazinoz
Level 19: Deputy Director

Just a note to say "Thank You" to the people on the IRT at Telstra.  I can now say fairly certainly that the issues you helped me with have been resolved. I feel I can now get on with my life without a constant guerilla warfare with neighbours. I rea ...

LGProject
Level 1: Cadet

 Ok now this issue has most Telstra employees stumped and without an answer. My issues that I have been having over the last three months are
• Excessive data usage
• email domains are being black listed for spam
• very limited received calls
• not being ...

simonaiken
Level 1: Cadet

As long as I can remember a big deal of Anti Virus protection 'selling' has been on the library of previously identified threats and how quickly that library is updated as new threats discovered. I'm happy to pay the monthly subscription and use Tels ...

Freddo_Frog
Level 3: Gumshoe

I notice in my newly arrived Telstra Cable Gateway modem that UPnP is enabled by default.  For improved security should I disable UPnP and if I do what are the likely impacts - ie what may not work any more?

TOS
Level 1: Cadet

The new Telstra Email.Typical Telstra making customers accept an inferior product which once installed does not perform.1. Only ten emails can be entered into blocked senders.2.To create email rules is confusing unlike outlook where it was a simpled ...

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