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Telstra Broadband Protect

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Glen99
Level 1: Cadet

After several failed attempts with live chat, still get network error and cannot manage broadband protect.Several hours lost in hold and live chat with no result. Any help?

Mick-1958
Level 4: Private Eye

I have been using Mac computers for 10 years, I have never had an issue with a new operating system until MacOS Mojave. I have spent hours on the phone with Apple and the problem has affected all my 3 Mac computers. I have been sending information to ...

joannep
Level 1: Cadet

What is the easiest way to get support from Telstra for the installation of my NBN - I am not wanting to be waiting on the phone for half a day? Got the connection but no solid blue lights so need help from Telstra.

audovoxx
Level 1: Cadet

My site http://richardbaron.com.au is being blocked by Telstra Broadband Protect.I did have a single page of HTML animation on it which I think caused the issue. I've removed that and now it just redirects (using htaccess 301) to my linked in. I've c ...

gluetome
Level 1: Cadet

I have Telstra cable broadband. on my router webpage in the PPPoE Settings it shows someone else's username and password, someone called Username (removed) Password Confirm Password Mode Always On I change it to my log in but after a while it reverts ...

DSanderson
Level 1: Cadet

I just installed Telstra Broadband Protect (Anti-Virus Plus Security) from within My 24x7 dashboard.  After it installed, I am now asked for a license key.  I understood Broadband Protect came with my broadband bundle and automatically activated.  Ho ...

Pina275
Level 1: Cadet

My child has worked out how to use vpns to stop parental controls in broadband protect from working. How can I stop these vpn's???

cretsiah
Level 21: Augmented

Due to the pathetic GEO pricing from some security developers. example: Kapersky AU 1 device $60/year Kapersky USA 20 devices comps+phones+tablets included AU$209.337 = US$149 the 20 device option gives whilst in cloud gives you individual device con ...

Romes22
Level 2: Rookie

I have a website www.dynamicwebdesigns.com.au that is our companies website page and has been working fine for the past 2 years, then all of a sudden this week the website goes down on the Telstra network, works fine when I visit the website via Voda ...

Pina275
Level 1: Cadet

My teenage son has gone above parent controls on broadband protect and can access the internet both on his laptop and playstation. How can I block him from accessing the internet another way? I've tried via the router but he seems to be able to work ...

DavidA18
Level 1: Cadet

It seems to be question that is still not Answered. I have a Wireless Broadband Connection that I would like to have a static IP attached to it. is this possible yet

RASCHRO
Level 1: Cadet

HelloOur website rmscomponents.com.au is being warned of malicious content by Telstra Broadband Protect. I've scanned the site with Sucuri and Google Safe Browsing - both do not list any issues.  This looks to be a false positive, how can the site be ...

HelpOnProtect
Level 1: Cadet

www.mercyships.org.au is being blocked by Telstra broadband protect, requesting to remove the website from being Telstra broadband protect blacklisted.

MrCrank
Level 1: Cadet

Hi there- a website I'm trying to access is blocked, but not appearing on any blocked lists. Can you please review it.http://Caster.newsThanks!

SK81
Level 1: Cadet

Hi,Quick one,My DSL contract will expire very soon , just wondering what's the process to unlock(obtain root password) for the Sagemcom Fast5355 from Telstra? or does Telstra unlock/provide root password automatically. The locked version is so bad wi ...

sylo
Level 1: Cadet

Hello,   My client in UK and Australia wanted to access my company's website www.benchmarks.com.hk.  Unfortunately, it is being blocked by Telstra broadband protect.  Similar issue had been occurred in google.  After checking, my company's website is ...

cognitiveant
Level 3: Gumshoe

Hi, When I select to manage Broadband protect I get this error,   Also, is Telstra Broadband Protect>Network Protection similar to using Intrusion Prevention (IPS) or AiProtection that is on ASUS routers?  

SwimmersDad
Level 1: Cadet

I have a website www.profunding.com.au that my client's can't access because they have Telstra Broadband Protect and when they visits it they get the following message: Network Protection Malicious Content We've blocked a website that may contain mal ...

Safayat
Level 1: Cadet

I am using Telstra FAST5355-A modem. My daughter uses a iPad. She watch cartoons on Netflix and on Youtube apps. I would like to block the Netflix and Youtube from the modem. Is it possible to set a rules on modem to block these application?Please ad ...

Glen99
Level 1: Cadet

After several failed attempts with live chat, still get network error and cannot manage broadband protect.Several hours lost in hold and live chat with no result. Any help?

Level 19: Deputy Director mazinoz
Level 19: Deputy Director

Just a note to say "Thank You" to the people on the IRT at Telstra.  I can now say fairly certainly that the issues you helped me with have been resolved. I feel I can now get on with my life without a constant guerilla warfare with neighbours. I rea ...

LGProject
Level 1: Cadet

 Ok now this issue has most Telstra employees stumped and without an answer. My issues that I have been having over the last three months are
• Excessive data usage
• email domains are being black listed for spam
• very limited received calls
• not being ...

simonaiken
Level 1: Cadet

As long as I can remember a big deal of Anti Virus protection 'selling' has been on the library of previously identified threats and how quickly that library is updated as new threats discovered. I'm happy to pay the monthly subscription and use Tels ...

Freddo_Frog
Level 2: Rookie

I notice in my newly arrived Telstra Cable Gateway modem that UPnP is enabled by default.  For improved security should I disable UPnP and if I do what are the likely impacts - ie what may not work any more?

TOS
Level 1: Cadet

The new Telstra Email.Typical Telstra making customers accept an inferior product which once installed does not perform.1. Only ten emails can be entered into blocked senders.2.To create email rules is confusing unlike outlook where it was a simpled ...

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