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Telstra Broadband Protect

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TEKIT
Level 1: Cadet

Hi, I have recently migrated to NBN and been delivered a Telstra Gateway ProWhen I try to set IP reservations I get the following notification. (attached) I need to set these reservations for my Security Cameras. Please note I have only set 8 IP rese ...

Old_Salt
Level 1: Cadet

I have wired extension lines in the house. I understand that the extension hand set must be removed but wish to know if the wire should be disconnected from the main connection. I will be getting FTTC

Jh1231
Level 1: Cadet

everytime i try to access broadband Protect is comes up with a network error. Have tried both on PC, phone and IOS app.Is it a problem with my account or does it just not work?

LisaB2
Level 1: Cadet

Hi allI have installed broadband protect on both mac and windows machines no problems. then i installed safe browser on windows machine, all good. then i went to install safe browser on the mac and the blue button for download is faded out and i cant ...

frank3rd
Level 2: Rookie

for the last 12 months my Globalprotect client has worked fine across my Bigpond cable service.  Today it does not.A restart of the machine and modem has proven unsuccessful. Oddly, my office can connect with my credentials and I am able to connect w ...

Voca
Level 2: Rookie

A customer of ours has reported that a visitor to their site landisproperty.com.au is being warned of malicious content by Telstra Broadband Protect. I've scanned the site with Sucuri and Google Safe Browsing -- both give the site the all clear.  Thi ...

AT76
Level 2: Rookie

I have installed Anti-Virus Plus Security on my MacBook however it is blocking the regular backups to my Apple AirPort Time Capsule.  What needs to be done to have the backup excluded and not blocked?

mazinoz
Level 16: Secret Agent

I am extremely annoyed that Telstra has taken the heavy handed action of FORCING me to use their third rate security Broadband Protect. I have my own relevant and far superior measures in place. Kaspersky doesn' t like it and I loath their  package w ...

molly111
Level 1: Cadet

i cannot get onto the preorder site

poseidon01
Level 1: Cadet

Hi, Telstra Broadband Protect is blocking my blog https://myfermentedfoods.com/ It's a new blog and I've checked and there are no seucrity issues. Can you tell me why you are blocking it and can you unblock it?

Old_Salt
Level 1: Cadet

I have wired extension lines in the house. I understand that the extension hand set must be removed but wish to know if the wire should be disconnected from the main connection. I will be getting FTTC

LisaB2
Level 1: Cadet

Hi allI have installed broadband protect on both mac and windows machines no problems. then i installed safe browser on windows machine, all good. then i went to install safe browser on the mac and the blue button for download is faded out and i cant ...

Voca
Level 2: Rookie

A customer of ours has reported that a visitor to their site landisproperty.com.au is being warned of malicious content by Telstra Broadband Protect. I've scanned the site with Sucuri and Google Safe Browsing -- both give the site the all clear.  Thi ...

mazinoz
Level 16: Secret Agent

I am extremely annoyed that Telstra has taken the heavy handed action of FORCING me to use their third rate security Broadband Protect. I have my own relevant and far superior measures in place. Kaspersky doesn' t like it and I loath their  package w ...

poseidon01
Level 1: Cadet

Hi, Telstra Broadband Protect is blocking my blog https://myfermentedfoods.com/ It's a new blog and I've checked and there are no seucrity issues. Can you tell me why you are blocking it and can you unblock it?

Jarneen
Level 1: Cadet

Looks like the phone scam of someone calling claiming to be Telstra is still around.  I had a call today (April 2018) from someone claiming they were from Telstra support, but when I asked for the number to call them back on because I was going out, ...

cameron111
Level 2: Rookie

 

Looking for confirmation on these outlets. (Hoping one of them will be for Telstra cable internet) 

doktorg
Level 1: Cadet

I have a website www.hi-shine.com.au that my client can't access because he has Telstra Broadband Protect and when he visits it he gets the message: Network Protection Malicious Content We've blocked a website that may contain malicious content. The ...

Level 23: Superhero cf4
Level 23: Superhero

After installing Telstra Broadband protect I noticed custom DNS settings on Windows 10 PC no longer worked. Although the correct DNS were set in the Network IPv4 settings of adapter when I performed an ipconfig command the DNS was shown as set to gat ...

LG2018
Level 3: Gumshoe

Windows updated my Windows 10 Home desktop yesterday. Since then, TBP is telling me to 'turn on anti-malware scanning'. When I click the Anti-Virus Plus Security option and click the 'turn on' button, it asks for my username and password. However it ...

TEKIT
Level 1: Cadet

Hi, I have recently migrated to NBN and been delivered a Telstra Gateway ProWhen I try to set IP reservations I get the following notification. (attached) I need to set these reservations for my Security Cameras. Please note I have only set 8 IP rese ...

mazinoz
Level 16: Secret Agent

Just a note to say "Thank You" to the people on the IRT at Telstra.  I can now say fairly certainly that the issues you helped me with have been resolved. I feel I can now get on with my life without a constant guerilla warfare with neighbours. I rea ...

LGProject
Level 1: Cadet

 Ok now this issue has most Telstra employees stumped and without an answer. My issues that I have been having over the last three months are
• Excessive data usage
• email domains are being black listed for spam
• very limited received calls
• not being ...

simonaiken
Level 1: Cadet

As long as I can remember a big deal of Anti Virus protection 'selling' has been on the library of previously identified threats and how quickly that library is updated as new threats discovered. I'm happy to pay the monthly subscription and use Tels ...

Freddo_Frog
Level 2: Rookie

I notice in my newly arrived Telstra Cable Gateway modem that UPnP is enabled by default.  For improved security should I disable UPnP and if I do what are the likely impacts - ie what may not work any more?

TOS
Level 1: Cadet

The new Telstra Email.Typical Telstra making customers accept an inferior product which once installed does not perform.1. Only ten emails can be entered into blocked senders.2.To create email rules is confusing unlike outlook where it was a simpled ...

Support Team Ashley
Support Team

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