Fixed_Wireless
Level 1: Cadet

Fixed wireless connection

Hi,

 

A client located in Victoria told me about Telstra for business and the option to have a wireless NBN. My client is located 30km from Mildura and his fixed wireless NBN connection is working perfectly.

 

I have myself my own business and I work from home. As a mechanical engineer I receive on a regular basis files representing approximately 70 GO (3Ddrawings)

 

My home ADSL2+ internet connect with Telstra is unreliable, unstable to the point that I have to spend hours on the phone with technicians that are located overseas and the problem remains. 2 year’s ago the speed was on average 16Mbps Down and 1Mbps.

Today the speed has decreased to 9Mbps Down and 0.6 Mbps Up with huge fluctuations during the day!

 

You will understand that with such conditions I cannot have a productive work.

I am contacting you today to see if I can have my business located at 38 Conti Road, Tapping WA 6065 connected to a NBN with a Fixed Wireless connection? I am looking at a large plan (2000Go + Super Fast speed Boost option). In the affirmative, can my personal plan located at the same address be transferred to a Small business plan?

 

Looking forward to hearing back from you.

 

Regards,

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES
Telstra (Retired)
Telstra (Retired)

Re: Fixed wireless connection

Hi Fixed_Wireless,

 

You are best to speak with our Business Team  http://tel.st/aryw or by calling 132000 for further assistance with a Fixed Wireless plan. 

 

Kind Regards 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Fixed wireless connection

Based on your address, NBN is arriving in the 3Q18 and you will be getting an FTTN connection.

 

Unfortunately, you can't get NBN any sooner than they roll it out, and you don't get a choice of technology.

 

Your only other option at the moment would appear to be an LTE based internet connection. Note: these are far more expensive than a landline based service, so I would suggest you use it in combination with your ADSL service for time critical works only.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Goodbye Excess Data Charges

Hello New Plans.

Find out more