In a recent letter from Telstra they say If you bring your own 3G or 4G phone to Telstra to replace an old 2G "we will do our best" to upgrade to 3G or 4G but may need "to refer you to the manufacturer of your current device". Does anyone know what this means? My current 2G phone is unlocked as would be any new 3G or 4G that I bring to Telstra. I would think a suitable micro or mini SIM card would be all that is needed. Testra live chat could only suggest I attend a Telstra store.
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
It could also refer to copying across any information that is stored on your current phone (Contacts, Calendar, etc), which may or may not be possible depending on the model.
Thank you Jupiter, hadn't thought of that although I would get all of my contacts out manually in any case before giving up the 2G phone