LilyKavaefiafi
Level 1: Cadet

iPhone 7 Plus 256GB Availability for 7th Dec 2016

Hello, 

 

I placed an order for Go Mobile plan $95 + a Iphone 7Plus 256GB mobile phone on the 18th Nov 2016 online. I have had so many issues with this order for the past week going on 2 weeks now and the experience hasn't been great. Long story short I opted to pick up my new headset from the nearest Telstra Shop. I live a remote community called Yirrkala and Darwin is the closest Telstra shop which is 14-15 hours away. I will be in Darwin on the 7th of Dec 2016. I originally requested for a Rose Gold however I am not fussed with the color I get. Will this be available for pick up on the 7th or 8th of Dec? my pick up reference number is INT-1-990502250489. 

 

Warm Regards, 

Lily Taumalolo

1 REPLY
Support Team
Support Team

Re: iPhone 7 Plus 256GB Availability for 7th Dec 2016

Hi LilyKavaefiafi, welcome to CrowdSupport.

 

Regrettably we do not have the access to follow this up for you, you would be best served contacting the store directly (Locator here: https://crowdsupport.telstra.com.au/t5/Find-your-nearest-Telstra-Retail/ct-p/tstore) or chatting with our Live Chat team here: http://tel.st/hsc3.

 

CrowdSupport is a community forum, filled predominantly with Telstra Customers like yourself, helping each other out with Telstra Technical or Service Support questions. There are a a few of us about the place that work for Telstra (like me); we can answer general questions, but do not have account access to be able to answer account or service specifics.

 

Let us know how you get on.

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