Jenny52
Level 1: Cadet

Telstra phone number

Answered

Hi I am trying to find a number to ring Telstra and the internet will not give me a number. I have logged in etc etc . It keeps going around in circles with , still, no number. Help. I only want to change my bank details for direct debit. Can I do this on line? Thanks Jenny,

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra phone number

You can update direct debit details via Telstra MyAccount - http://tel.st/myacc

You can also call Telstra on 132200, and say "update details", you can also chat with Telstra consultants 24x7 via their LiveChat system. https://telstra.com.au/chatnow/landing/
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra phone number

You can update direct debit details via Telstra MyAccount - http://tel.st/myacc

You can also call Telstra on 132200, and say "update details", you can also chat with Telstra consultants 24x7 via their LiveChat system. https://telstra.com.au/chatnow/landing/
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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