LynR0bb0
Level 1: Cadet

Communication

EVERY TIME I HAVE CALLED LIVERPOOL TELSTRA AN THERE HAS BEEN NO ANCER

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Level 22: Superhuman

Re: Communication

Hello Lyn

I am not from the store, but replying to advise you that the stores do not generally monitor the messages here.

I am not a Telstra employee, and do not know the reason.  I am a customer like you.

 

Re your question, we often read reports that   many of the stores do not answer their phone. It surprises me too.

So, I just didn't want you to wait in vain.

 

Thank you

A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Level 20: Director

Re: Communication

Hello, @LynR0bb0,

 

What does "ANCER" mean?

 

Usually, with stores in the busier locations, staff is occupied with in-store customers and things can get a little hectic at times, which may result in phone calls not always being answered (note correct spelling) promptly. It all depends on the number of staff present and workload.

 

Kind regards,





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Other than being a customer, I have no affiliation with Telstra Corporation Limited and all opinions expressed are solely my own which may not necessarily be mirrored or endorsed by the company.

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