IsaGal
Level 1: Cadet

Access to Older Emails from Webmail

When I log into Webmail it only shows 49 emails, how do I access all my emails through Webmail?

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3 REPLIES 3
Level 22: Superhuman
Level 22: Superhuman

Re: Access to Older Emails from Webmail

The emails shown in webmail represent the emails stored on the mail server for your account. If they arent there they arent on the web server. If they aren't stored locally on one of your devices such as a computer or phone then the emails are gone for good.
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IsaGal
Level 1: Cadet

Re: Access to Older Emails from Webmail

I can access hundreds of emails though when I log in to Outlook as normal, I just don't see them when I sign in through the Webmail on the Telstra website?
Support Team
Support Team

Re: Access to Older Emails from Webmail

Hi @IsaGal

 

Apologies for the delays in responding to your message.

 

Do you have any ongoing questions or concerns that we may be able to assist with?

 

- Jimmy

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