Level 3: Gumshoe

Accidentally deleted a folder in my Bigpond account

Hoping someone can help me, I accidentally deleted a folder from my Bigpond email account.    It is from a family members and had photos etc. that I was keeping for reference.

There would have been at least 250 emails in this folder, so it is quite important to me.

Would appreciate any help from anyone.


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Support Team
Support Team

Re: Accidentally deleted a folder in my Bigpond account

Hi Panorama,


That is really unfortunate and I'm not sure we can assist in recovering the folder. Nevertheless, I recommend having a chat with our tech team via live chat so we can see if there is anything we can do to help. 


Let me know how you go.

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Level 1: Cadet

Re: Accidentally deleted a folder in my Bigpond account

Did you delete it from the web email or through an email program like Microsoft outlook?


if you deleted it from the web email and have also have it connected through outlook etc but have not connected device to the internet, the emails may still be on the device.

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