TChoi
Level 1: Cadet

Bounces due to the reason "550 5.7.1 Sender domain blacklisted. IB702"

Answered

Dear Telstra Team,

 

Our client have received the bounce message "550 5.7.1 Sender domain blacklisted. IB702" when they send to their Bigpond recipients

 

The client is sending legit emails to their registers.

Would you kindly advise how to get the sender domain be delisted?

 

Please let us know in case you need further information :-)

 

Best Regards,

Teddy Choi

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Bounces due to the reason "550 5.7.1 Sender domain blacklisted. IB702"

Follow the instructions on the following page:
https://crowdsupport.telstra.com.au/t5/Broadband-nbn/Unable-to-send-to-BigPond-mailboxes/ta-p/753139
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Bounces due to the reason "550 5.7.1 Sender domain blacklisted. IB702"

Follow the instructions on the following page:
https://crowdsupport.telstra.com.au/t5/Broadband-nbn/Unable-to-send-to-BigPond-mailboxes/ta-p/753139
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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