CrowdSupport®
needhelpatrt
Level 1: Cadet

Can't send / receive emails on mac mail

Hello,

 
I have a Telstra bigpond account the main personal email that runs off but I also run my business accounts as well.
 
When I run connections doctor I get the following errors on 3 accounts that have previously been working.
 
mailerror.pngI would really welcome your support on the exact steps and imap/pop settings that are required.
 
 

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being

Re: Can't send / receive emails on mac mail

Below is a link to the settings required for Telstra email accounts.
https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...
Support Team
Support Team

Re: Can't send / receive emails on mac mail

Hi @needhelpatrt,

 

Has the link that cf4 provided helped resolve for you? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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